Overview
Work History
Education
Timeline
Generic

Angeline Chalkley

Katanning,WA

Overview

2
2
years of professional experience

Work History

Hotel Housekeeper/cook/handyman

Federal Hotel
10.2021 - 10.2023
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
  • Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
  • Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
  • Reduced linen waste through careful inventory management and timely replacement of worn items.
  • Assisted in training new housekeeping staff, sharing knowledge and expertise to improve overall team performance.
  • Enhanced guest experience by maintaining high standards of room cleanliness and hygiene.
  • Maintained cleanliness in common areas, contributing to welcoming environment for all hotel guests.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Handled requests for extra linens, toiletries and other supplies.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Polished fixtures to achieve professional shine and appearance.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Education

1st /2nd Cert - Catering/ Food Prep &hygiene/Silver Service

Papatoe High / Tafe College
New Zealand

Timeline

Hotel Housekeeper/cook/handyman

Federal Hotel
10.2021 - 10.2023

1st /2nd Cert - Catering/ Food Prep &hygiene/Silver Service

Papatoe High / Tafe College

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Angeline Chalkley