Angeline Lungay
Raymond Terrace,NSW
Summary
Dynamic and dedicated with proven expertise, excelling in high-pressure environments. Recognized for exceptional customer service and strong multitasking skills, ensuring order accuracy and a welcoming atmosphere. Adept at cash handling and resolving complaints, consistently enhancing guest satisfaction and operational efficiency.
Looking to expand my skills in any field, and also become an asset to any business looking for a hard working and reliable person to join their team
Overview
5
5
years of professional experience
Work History
Waitress
Isla Cabana
06.2022 - 01.2024
Waitress
Mama Coco
03.2019 - 03.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Gas - Senior High School
General Luna National High School
General LunaSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Decision-making
- Safe food handling
- Hospitality service expertise
- Handling complaints
- Menu recommendations
- Payment processing
- Service prioritization
- Food running
- Memory retention
- Complex Problem-solving
- Table setting
- Order accuracy
- Accurate money handling
- Active listening
- Menu memorization
- Time management
- Performance improvement
- Supply restocking
- High volume dining
- Table bussing
Languages
Filipino
Native or Bilingual
English
Upper intermediate (B2)
Timeline
Waitress
Isla Cabana
06.2022 - 01.2024
Waitress
Mama Coco
03.2019 - 03.2022
Gas - Senior High School
General Luna National High School
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