Angeline Tan
Ballarat
Summary
Skilled Business Development leader offering 15 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
19
19
years of professional experience
Work History
Director
The Asian Food Factory Pty Ltd
11.2019 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Monitored expenditures to mitigate risk of overages.
VP of Sales and Business Development
Q3 Aurelia Sdn Bhd
01.2013 - 10.2019
- Drove company branding efforts to increase market presence and brand recognition in Malaysia, Singapore, Indonesia, Philippine and Thailand
- Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
- Supervised proposal development in response to RFPs within South East Asia market.
- Supported business development efforts and coordinated with marketing team on special campaigns.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Prepared sales presentations for clients showing success and credibility of products.
- Implemented systems and procedures to increase sales.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Created strategic service roadmaps for new initiatives.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Business Development Manager
Quantum Consultancy Services
01.2006 - 01.2013
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Represented company and promoted products at conferences and industry events.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Implemented systems and procedures to increase sales.
Business Development Executive
Quantum Consultancy Services
03.2004 - 01.2006
- Collaborated with marketing team to develop successful marketing strategies.
- Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.
- Built customer acquisition strategy, generating monthly growth
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Monitored competitive activity and market conditions to provide feedback to management.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Gathered customer needs and worked with product development teams to implement changes based on feedback.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Education
Bachelor of Arts - Business Computing
Staffordshire University
United Kingdom2003
Skills
- Business Development and Planning
- Strategic Partnership
- Consultative Sales Techniques
- Product and Service Sales
- Contract Negotiation Expertise
- Team Leadership
- Sales Presentation
- Team Collaboration
- Training and Development
- Lead Pipeline Development
Languages
English
Native or Bilingual
Malay
Native or Bilingual
Chinese (Mandarin)
Professional Working
Chinese (Cantonese)
Professional Working
Indonesian
Professional Working
Timeline
Director
The Asian Food Factory Pty Ltd
11.2019 - Current
VP of Sales and Business Development
Q3 Aurelia Sdn Bhd
01.2013 - 10.2019
Business Development Manager
Quantum Consultancy Services
01.2006 - 01.2013
Business Development Executive
Quantum Consultancy Services
03.2004 - 01.2006
Bachelor of Arts - Business Computing
Staffordshire University
Similar Profiles
Ashley HixsonAshley Hixson
Regional Restaurant Administrator at Hawkers Asian Street FoodRegional Restaurant Administrator at Hawkers Asian Street Food
Justine HiteJustine Hite
Assistant General Manager at Hawkers Asian Street FoodAssistant General Manager at Hawkers Asian Street Food
Wanjun QiuWanjun Qiu
Cashier at Asian Food MarketsCashier at Asian Food Markets
Cooper StevensCooper Stevens
Crew Member at Hungry Jack'sCrew Member at Hungry Jack's
Trent StewartTrent Stewart
Leading Hand at BrimarcoLeading Hand at Brimarco