Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angeline Viscio

Altona North

Summary

Focused, happy and hardworking student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable with a can do attitude, ready to learn and grow with your company.

Overview

3
3
years of professional experience

Work History

Crew Member

Mcdonalds
06.2023 - Current
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Restructured customer service process, ensuring quicker response times.
  • Delivered exceptional customer service, resolving issues promptly and professionally.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Increased client satisfaction by providing excellent customer service.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Sales Team Member

Factorie DFO
10.2022 - 02.2023
  • Suggested products and services to match customers' stated needs and preferences.
  • Adhered to company initiatives and achieved established goals.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Received and displayed product shipments on store retail shelves upon delivery.

Front Of House Team Member

Carl's Jr
07.2022 - 01.2023
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Operated cash register for processing of payments
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Customer Service Assistant

Casa Del Desserts
12.2021 - 06.2022
  • Delivered exceptional customer service to every customer with a smile.
  • Collaborated closely with colleagues to meet customer needs.
  • Maintained clean and orderly areas by mopping floors, emptying rubbish bins and wiping down surfaces.
  • Organised and placed the desserts into prepared boxes and attaching labels.

Education

Mount Saint Joseph Girls College

Skills

  • Product and Service Knowledge
  • Exceptional Customer Service
  • Team-Oriented and Cooperative
  • Building Customer Trust and Loyalty
  • Upbeat and Positive Personality
  • Verbal and Written Communication
  • Courteous with Strong Service Mindset
  • POS Systems and Ordering Platforms

Timeline

Crew Member

Mcdonalds
06.2023 - Current

Sales Team Member

Factorie DFO
10.2022 - 02.2023

Front Of House Team Member

Carl's Jr
07.2022 - 01.2023

Customer Service Assistant

Casa Del Desserts
12.2021 - 06.2022

Mount Saint Joseph Girls College

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Angeline Viscio