Angelique Georgiou
Melbourne,VIC
Summary
Mature self- sufficient 19/yo with exceptional people skills and customer service experience. Punctual and reliable, excellent work ethic. Diligent about scheduling appointments, exceptional verbal and written english skills, plus a sound understanding of information technology. Responsible and motivated as well as patient and calm under pressure.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Artistique Personalised Gifts
Melbourne, VIC
11.2020 - 09.2022
- Answered store and merchandise questions and led customers to wanted items.
- Placed special orders or called other stores to find desired items.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Bagged or packaged purchases and wrapped gifts.
- Cleaned shelves, counters and tables to maintain organized store.
- Computed purchases and received and processed cash or credit payment.
Sales Assistant
Valleygirl
Moorabbin , VIC
11.2022 - 06.2023
- Bagged or packaged purchases and wrapped gifts.
- Kept informed about new products arriving at the store on a regular basis.
- Answered store and merchandise questions and led customers to wanted items.
- Provided product information and answered customer questions.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints in a professional manner.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
- Computed purchases and received and processed cash or credit payment.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Hospitality Worker
Hunky Dory
Oakleigh , VIC
02.2023 - Current
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Served food and drinks to customers in a timely manner.
- Managed reservations for guests who wished to dine at the restaurant.
- Greeted customers and provided them with menus.
- Maintained knowledge of daily specials and promotions offered by the restaurant.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Restocked supplies of condiments, beverages and other items as needed.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Assisted in seating guests and ensuring they were comfortable.
- Answered questions regarding menu items, special offers and other restaurant information.
Receptionist
Orrong Service Centre
Glen Iris, VIC
10.2023 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors and provided them with assistance.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
Education
High School Diploma -
Mckinnon Secondary College
Melbourne, VIC11-2022
Skills
- Scheduling
- Technical Support
- File Management
- Bookkeeping
- Verbal and Written Communication
- Positive and Professional
- Greeting and Seating Clients
- Organization Skills
- Scheduling Appointments
- Multitasking and Prioritization
Languages
Greek
Professional
Reference
Artistique Manager
Fonteine Panoutsos- 0401 212 222
Timeline
Receptionist
Orrong Service Centre
10.2023 - Current
Hospitality Worker
Hunky Dory
02.2023 - Current
Sales Assistant
Valleygirl
11.2022 - 06.2023
Sales Assistant
Artistique Personalised Gifts
11.2020 - 09.2022
High School Diploma -
Mckinnon Secondary College
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