Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANGELIQUE MACKRELL

Taringa

Summary

22-year-old part-time student, detail-oriented individual with exceptional communication and project management skills, fluent in both English and Mandarin Chinese. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Pharmacy Sale Assistant/ Receptionist

Priceline Pharmacy
07.2024 - Current
  • Provided exceptional customer service specialising in cosmetic and skincare products.
  • Supported promotional events and product launches, effectively communicating features and benefits to boost sales.
  • Collaborated with team members to maintain an organised and visually appealing sales floor, enhancing the overall customer experience.

Retail Sales Associate

Universal Store
03.2023 - 12.2023
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience
  • Consistently met or exceeded weekly and monthly sales goals, contributing to the store's overall success
  • Received positive feedback from customers for outstanding service and increased customer loyalty and repeat business
  • Collaborated with team members to achieve sales targets and foster a cohesive work environment

Dance instructor

Zero One Dance Studio/ Hanger 66 Studio
07.2023 - 07.2023
  • Orchestrated successful online advertising and previewed course content to target specific consumer groups effectively
  • Increased student enrolment substantially, aligning with organizational KPIs
  • Developed progressive lesson plans, meticulously maintained attendance records, and enhanced the program participant experience
  • Conducted weekly classes in English and Chinese, skilfully editing music and coordinating monthly dance video shoots

Café Barista

Espresso Legends
06.2023 - 06.2023
  • Received comprehensive training in specialty coffee preparation and delivered exceptional customer service
  • Demonstrated expertise in latte art and precise milk steaming techniques
  • Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.

Education

Bachelor of Behavioural Science -

Queensland University of Technology
06.2025

Bachelor of Psychology -

National Cheng Kung Univeristy
Taiwan
06.2024

Skills

  • Excellent Communication
  • Active Listening
  • Calm Under Pressure
  • Teamwork and Collaboration
  • Customer Service expertise
  • Problem-Solving
  • Multitasking

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Pharmacy Sale Assistant/ Receptionist

Priceline Pharmacy
07.2024 - Current

Dance instructor

Zero One Dance Studio/ Hanger 66 Studio
07.2023 - 07.2023

Café Barista

Espresso Legends
06.2023 - 06.2023

Retail Sales Associate

Universal Store
03.2023 - 12.2023

Bachelor of Behavioural Science -

Queensland University of Technology

Bachelor of Psychology -

National Cheng Kung Univeristy
ANGELIQUE MACKRELL