Angelique Perkins
Adelaide,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
39
39
years of professional experience
Work History
Training Administrator
Drakes Pty Ltd
Adelaide, SA
09.2024 - Current
- Printing training materials for staff members.
- St. John's First Aid bookings and reminders.
- St. John's First Aid copies and spreadsheet maintenance.
- Fire Warden approvals and spreadsheet maintenance.
- Fire Warden bookings with sites.
- Fire Warden distribution of certificates.
- Follow up on external training agreements.
- Do Food Safely spreadsheet and certificates.
- Manage certificates in the inbox.
- Produce report for It's Fresh and supervisors.
- Forklift bookings, reminders, and maintaining spreadsheet.
- EOI Comms - posters, Work Jam, emails, and portal forms.
Senior Debt Collections Officer
Drakes Pty Ltd
Adelaide, SA
03.2014 - 09.2024
- Negotiated repayment plans with customers to resolve debt issues.
- Reviewed customer accounts and payment history to determine best course of action for collections.
- Developed and implemented strategies to collect delinquent debts.
- Conducted outbound calls to contact customers regarding past due balances.
- Liaised with the legal team.
- Processed payments.
- Processed credit applications.
- Reference checked and loaded new customer accounts.
- Assisted suppliers with copies and supporting data.
- Reviewed and reconciled accounts.
Executive Assistant
Drakes Pty Ltd
Adelaide, SA
05.2007 - 01.2010
- Organized and managed calendar of appointments and meetings for the Chief Information Officer.
- Filing and management of the Telstra account.
- Maintained confidential records and files related to executive operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Processed and approved invoices for verification and payment.
Payroll Clerk
Chandler Macleod Recruitment Agency
Adelaide, SA
12.2006 - 04.2007
- Processed payroll information for up to 1,000 employees, including calculating wages and deductions.
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Verified accuracy of timekeeping records to ensure compliance with federal and state regulations.
- Resolved discrepancies in employee payments and benefits calculations.
- Streamlined Human Resources data compilation processes
- Processed Workcover documentation efficiently
- Processed multiple policies and pay rates.
Accounts Payable and Payroll Officer
Sportsmed Stepney Healthcare Hub
Adelaide, SA
05.2006 - 11.2006
- Analyzed and reconciled payroll data on a fortnightly basis.
- Maintained accurate records of employee deductions and contributions.
- Reviewed employee timecards for accuracy and completeness.
- Processed invoices for payment in accordance with company procedures.
- Banking of cheques.
- Balancing of ledgers.
Payroll Manager
Drakes Pty Ltd
Adelaide, SA
01.1999 - 01.2006
- Calculated and processed payroll for over 2,000 employees on a weekly basis.
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
- Resolved discrepancies between payroll records and timekeeping systems.
- Reconciled monthly payroll accounts to ensure accurate payments to employees.
- Processed reports for HR, the executive team, and store managers.
- Printed payslip and delivered to stores.
- Loaded new employees.
- Onboarded staff details during new store acquisitions
- Implemented the Kronos system.
Cash Office Clerk
Drakes Pty Ltd
Adelaide, SA
01.1992 - 12.1998
- Received and processed payments from customers in the form of cash, checks, credit cards and money orders.
- Balanced daily cash register totals to ensure accuracy of transactions.
- Counted and verified currency, coins and checks received during shift.
- Issued refunds and change due to customers accurately and timely.
- Processed gross profits.
- Change orders.
- Bank deposits.
- Reception duties.
Cashier
Drakes Pty Ltd
Adelaide, SA
09.1985 - 12.1998
- Worked at multiple sites and stores.
- Ordering stock, stock management, and rotation.
- Supervision of after-school staff.
- Community Dollars Program.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Supporting charities through donation tins.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Discounted purchases by scanning and redeeming coupons.
- Conducted price checks for special orders or discounts as requested by customers.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Managed compliance documentation
- Batching invoices to be sent to head office.
- Stocktaking.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Verified that customers were of legal age to purchase tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
Certificate - First Aid
St John's First Aid
Adelaide, SA10-2024
Certificate - First Aid Mental Health
St John's First Aid Mental Health
Adelaide, SA10-2024
Certificate - WHS
Drakes Internal WHS
Adelaide, SA08-2008
Certificate - WHS
Drakes Internal Work Place Health And Safety
Adelaide, SA05-2008
Some College (No Degree) - Business College
Muirden Business College
Adelaide, SASkills
- Verbal and written communication
- Business Administration
- Finance
- Training solutions development
- Program Support
- Feedback Analysis
Affiliations
- Gardening
- Music and theatre
- Entertaining
- Water activities
Accomplishments
- Dale Carnegie Public Speaking Award
Timeline
Training Administrator
Drakes Pty Ltd
09.2024 - Current
Senior Debt Collections Officer
Drakes Pty Ltd
03.2014 - 09.2024
Executive Assistant
Drakes Pty Ltd
05.2007 - 01.2010
Payroll Clerk
Chandler Macleod Recruitment Agency
12.2006 - 04.2007
Accounts Payable and Payroll Officer
Sportsmed Stepney Healthcare Hub
05.2006 - 11.2006
Payroll Manager
Drakes Pty Ltd
01.1999 - 01.2006
Cash Office Clerk
Drakes Pty Ltd
01.1992 - 12.1998
Cashier
Drakes Pty Ltd
09.1985 - 12.1998
Certificate - First Aid
St John's First Aid
Certificate - First Aid Mental Health
St John's First Aid Mental Health
Certificate - WHS
Drakes Internal WHS
Certificate - WHS
Drakes Internal Work Place Health And Safety
Some College (No Degree) - Business College
Muirden Business College
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