Angellina Joseph
Cranbourne East,Victoria
Summary
Seeking full-time and casual employment, many years of customer service experience. Been absent out of the workplace industry for the past 10 years due to raising four beautiful children. Just getting myself back into courses and classes to gain qualifications and tickets to get myself back into the workplace. Very Driven and apply myself as a hard working individual and team player.
Driven by a results-focused approach, We enhanced community engagement and player development at Noble Park Netball Club through strategic session planning and effective communication. Demonstrating a blend of teamwork, organizational efficiency, and a positive attitude. We as a team excelled in fostering court partnerships and promoting an inclusive environment, significantly contributing to the club's goals without exceeding a numerical percentage.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Volunteer
Noble Park Netball Club
02.2021 - Current
- Creating sessions that help develop players in the core skills of netball.
- Developing 'Court Partnerships' between players who compliment each other.
- Provide feedback and help support players of around 8 and 9 achieve their goals.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Process Worker
LJM Marketing Services
10.2012 - 02.2014
- Collaborated with team members to achieve daily production goals and consistently meet deadlines.
- Assisted in quality control efforts, ensuring all products met strict company standards before shipment.
- Maintained compliance with health, safety, and environment practices.
- Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain secure work environment.
- Provided support to new team members, helping them quickly acclimate to the work environment and learn essential skills.
- Communicated with supervisor if unable to achieve timeline or resolve errors.
- Line work including packaging, labeling and making sure product is in great condition before dispatching.
Retail Sales Worker
Mobile Essential
03.2010 - 08.2012
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts work.
- Provided personalized recommendations based on customer preferences or specific needs.
- Maintained a clean, organized store environment for optimal customer experience.
- Greeted customers and helped with product questions, selections, repairs and purchases.
- Managed opening and closing of kiosk, also managed efficient cash register operations.
Order Picker Operator
Just Group
09.2008 - 01.2010
- Reduced errors in selected orders through meticulous attention to detail when comparing SKUs, item descriptions, and quantities requested.
- Performed routine equipment inspections, ensuring optimal performance levels while minimizing downtime due to maintenance issues.
- Increased customer satisfaction with accurate, on-time deliveries through efficient order processing and packaging procedures.
- Assisted in training new employees on proper order picking techniques, processes, and equipment usage for increased efficiency across the team.
- Enhanced warehouse efficiency by maintaining clean and organized work area, allowing easier access to products and supplies.
- Increased productivity by working closely with team members, sharing best practices and collaborating on challenging orders.
- Promoted positive team atmosphere through open communication channels and willingness to help coworkers when needed.
- Meet or exceeded daily quota targets through focused time management and prioritization of task.
Education
Some College (No Degree) - Completed Year 10
Lakeside Secondary Collage
Reservoir, VICSkills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Time management
- Relationship Building
- Effective communication
- Answering Phones
- VIC Driver's License
- Multitasking
- Reliability
- Team building
Certification
- Certification of Responsible Service of Alcohol Training - Completed October 2024
- Certificaton of Contruction Induction (White Card) Training - Completed October 2024
- Certificate 3 in Travel & Tourism Training - Internationl Travel Collage of NZ (2010)
- Amadeus Training - International Travel Collage of NZ (2010)
Accomplishments
- Supervised team of 8 staff members.
- Organizing a successful charity event.
Timeline
Volunteer
Noble Park Netball Club
02.2021 - Current
Process Worker
LJM Marketing Services
10.2012 - 02.2014
Retail Sales Worker
Mobile Essential
03.2010 - 08.2012
Order Picker Operator
Just Group
09.2008 - 01.2010
- Certification of Responsible Service of Alcohol Training - Completed October 2024
- Certificaton of Contruction Induction (White Card) Training - Completed October 2024
- Certificate 3 in Travel & Tourism Training - Internationl Travel Collage of NZ (2010)
- Amadeus Training - International Travel Collage of NZ (2010)
Some College (No Degree) - Completed Year 10
Lakeside Secondary Collage
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