Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Angel Marie Claros

Gunn,NT

Summary

Proactive Bartender and Restaurant Team Member with extensive experience in high-volume customer service environments. Skilled in cash handling, payment processing, and efficient bar operations, ensuring optimal shift readiness. Brings strong liquor, beer, and wine knowledge, teamwork, and effective communication to advance in a dynamic hospitality role.

Overview

8
8
years of professional experience

Work History

Bartender

SSP Australia
12.2023 - 07.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Cashier

Howard Springs Bakery
09.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member

Burger Urge
04.2022 - 10.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Restaurant Team Member

Howard Springs Tavern
07.2017 - 09.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Bartender

Flynn's Palmerston
11.2021 - 04.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Customer Service Cashier

KFC
01.2017 - 01.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Education

Certificate III - Hospitality

Charles Darwin University
Palmerston, NT
11.2021

High School Diploma -

Taminmin College
Humpty Doo, NT
11.2019

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Responsible Alcohol Service
  • Payment Processing
  • Cash Register Operation

Timeline

Bartender

SSP Australia
12.2023 - 07.2024

Cashier

Howard Springs Bakery
09.2023 - 01.2024

Crew Member

Burger Urge
04.2022 - 10.2023

Bartender

Flynn's Palmerston
11.2021 - 04.2022

Restaurant Team Member

Howard Springs Tavern
07.2017 - 09.2022

Customer Service Cashier

KFC
01.2017 - 01.2019

Certificate III - Hospitality

Charles Darwin University

High School Diploma -

Taminmin College

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Angel Marie Claros