Angelo Cosgayon
Glendale,Australia
Summary
Dynamic compliance and investigations leader with a proven track record at Newcastle Anglican, excelling in policy compliance and governance. Expert in investigation techniques and risk assessment, I drive actionable outcomes while fostering a culture of accountability and integrity. Committed to enhancing organizational effectiveness and safeguarding client welfare through robust reporting systems.
Overview
27
27
years of professional experience
Work History
Compliance and investigations team leader
Newcastle Anglican
Booragul, Australia
01.2023 - Current
- Review and investigate incidents occurring within aged care and disability services across all Newcastle Anglican agencies and directorates.
- Support and ensure adherence to relevant policies, procedures, and regulatory requirements.
- Work closely with Newcastle Anglican’s Human Resources team to address and manage employee conduct issues effectively.
- Identify and report employee misconduct to statutory authorities as required by legal and regulatory obligations.
- Maintain robust reporting and monitoring systems to ensure all mandatory reporting obligations are met within prescribed regulatory timeframes.
- Provide detailed reports to the Executive, including recommendations and actions designed to reduce risk and safeguard clients.
- Develop and maintain governance documents related to investigation procedures to support consistent and regulatory compliant practices.
INTERNAL INVESTIGATOR
Lifestyle Solutions
Islington, Australia
01.2022 - 01.2023
- Lead thorough investigations into allegations of reportable conduct involving staff, contractors, and agency personnel.
- Manage investigations from initiation to resolution, ensuring actionable outcomes were reported to the NDIS Commission and the Office of the Children’s Guardian.
- Identify gaps in existing policies and procedures; develop and recommend improvements to minimize risks.
- Establish and maintain a governance framework that supports effective and compliant investigation processes.
- Implement and uphold robust reporting and monitoring systems to ensure all mandatory reporting obligations are met within regulatory deadlines.
OPERATIONS OFFICER
Newcastle Airport
Williamtown, Australia
01.2019 - 01.2022
- Enhance customer engagement and ensure a positive passenger experience.
- Oversee safe and efficient operations of the airport services, including the movement of passengers and aircraft on the tarmac.
- Ensure adherence to regulations and standards set by the Aviation Transport Security Act.
- Monitor security protocols to safeguard passengers, aviation employees, aircraft and facility infrastructure.
- Coordinate with law enforcement and regulatory agency officials to maintain a secure and compliant aerodrome environment.
- Implement corrective action to promptly address any breaches or non-compliance.
- Conduct thorough aerodrome inspections including all aircraft movement areas to ensure safety and serviceability of surfaces.
- Prepare and submit safety reports in compliance with the Civil Aviation Safety Authority.
- Manage and monitor maintenance repairs and improvement to ensure the safety of trades personnel on aircraft movement areas and all airside security areas.
- Serve as the Work Health, Safety and Environment Chair/representative to promote and improve safety standards and practices.
Operational Training & Safety Instructor
NSW Police
New South Wales, Australia
01.2007 - 01.2018
- Responsible for developing and delivering both theoretical and practical training programs that enhanced the skills, knowledge, and operational readiness of police recruits and serving officers.
- Designed and delivered comprehensive training curriculum ensuring compliance with law enforcement standards and safety protocols.
- Conducted detailed risk assessments prior to training exercises and operational deployments to mitigate hazards and enhance officer safety.
- Planned, coordinated, and facilitated immersive operational simulation scenarios that replicated real-life policing situations, focusing on tactical decision-making and rapid response.
- Implemented and managed emergency response plans during training exercises and live operations to handle unexpected incidents and ensure participant safety.
- Efficiently managed training resources, including equipment, venues, and personnel allocation, to optimize operational effectiveness and logistical support.
- Maintained accurate training records and documentation in accordance with organizational policies and regulatory requirements.
- Performed continuous evaluation and performance assessments, identifying strengths and areas for development among participants to enhance overall team effectiveness.
- Fostered a culture of safety, discipline, and professionalism among trainees, emphasizing legal and ethical considerations in policing.
NSW POLICE
New South Wales, Australia
01.1999 - 01.2018
- Lead and manage criminal investigations, ensuring all investigative procedures are followed rigorously and evidence is collected systematically to establish facts and identify suspects in accordance with NSW legislation and the Evidence Act.
- Perform detailed evidence collection at crime scenes and conduct interviews with victims, witnesses, suspects, and other relevant parties using effective communication techniques to gather accurate and comprehensive information.
- Compile, organize, and prepare comprehensive briefs that summarize investigative findings, evidence, and witness statements to support prosecution efforts and facilitate informed judicial decisions.
- Draft and review all necessary legal documents required for court proceedings, ensuring accuracy, clarity, and compliance with legal standards to support the prosecution case.
- Maintain regular, empathetic contact with victims of crimes, providing support, information on case progress, and facilitating access to additional services to promote their wellbeing throughout the legal process.
- Prepare and submit detailed reports documenting investigative activities, findings, and outcomes in accordance with relevant laws and internal policies, ensuring transparency and accountability.
- Mentor and train newly recruited probationary constables by providing practical on-the-job instruction, guidance on investigative techniques, and fostering professional development.
Education
Graduate Certificate - Disaster Risk Reduction
University of Newcastle
01.2018
Bachelor of Visual Arts -
University of Newcastle
01.1992
Skills
- Policy compliance and governance
- Investigation techniques and reporting
- Risk assessment strategies
- Customer engagement
References
- Ms. Preena Johnson, preenajohnson@newcastleanglican.org.au, 0448 885 838, Director of Risk and Assurance, Newcastle Anglican
- Mrs. Linda Wilson, lindawilson@newcastleanglican.org.au, 0410 457 621, Executive Director Special Projects, Newcastle Anglican
Awards
- NSW Government 15 year Diligent and Ethical Service Medal, New South Wales Police Force, 1999 – 2014
- NSW Government 10 year Diligent and Ethical Service Medal, New South Wales Police Force, 1999 - 2009
- NSW Government Service Medal, Emergency Response to June 2007 Newcastle and Central Coast (Pasha Bulker) Storms
- New South Wales Police Unit Citation, Perseverance and resilience in evidence search resulting in a successful murder prosecution
Qualifications And Training
- WHS for Health & Safety Committees, Coastal OHS Services, 2022
- Certificate of Competency, Work, Health and Safety, Coastal OHS Services, 2019
- Certificate of Competency, Aerodrome Governance Reporting, Aerodrome Management Services, Civil Aviation Safety Authority, 2019
- Incident & Emergency Management, NSW Police, 2012
- Investigator’s Course, NSW Police, 2005
Timeline
Compliance and investigations team leader
Newcastle Anglican
01.2023 - Current
INTERNAL INVESTIGATOR
Lifestyle Solutions
01.2022 - 01.2023
OPERATIONS OFFICER
Newcastle Airport
01.2019 - 01.2022
Operational Training & Safety Instructor
NSW Police
01.2007 - 01.2018
NSW POLICE
01.1999 - 01.2018
Graduate Certificate - Disaster Risk Reduction
University of Newcastle
Bachelor of Visual Arts -
University of Newcastle