Angelo Kim
Summary
Ambitious Bar Supervisor with proven track record of creating successful food and beverage service operations, managing staff and increasing profits. Extensive experience in menu design, beverage knowledge, ordering supplies and creating innovative solutions to food and beverage service challenges. Well-versed in hospitality standards, natural knack for building relationships with customers and staff.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Supervisor
Chancery Lane
11.2020 - Current
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Maintained aclean and organized bar environment to enhance customer experience and streamline service delivery.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Handled $10000+ cash on weekly basis, which built trustworthiness, and loyalty with owners.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Collaborated with kitchen staff to develop food pairing suggestions for specialty beverages, enhancing the overall dining experience for guests.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Worked with distributors to add new products to bar menu.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Purchased supplies according to expected demand.
Bar 2IC
Rockpool Bar & Grill
12.2019 - 04.2020
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
- Implemented successful upselling techniques to increase overall revenue for the establishment.
- Provided exceptional customer service by quickly addressing any concerns or issues that arose during shifts.
- Managed inventory effectively, reducing waste and ensuring availability of key ingredients at all times.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bar Supervisor
Baia Di Vino
07.2019 - 12.2019
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
- Purchased supplies according to expected demand.
- Boosted sales through the development of innovative cocktail menus and promotional events.
Bar 2IC
Spice Temple Crown
04.2018 - 07.2019
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Cocktail Bartender
The Atlantic Crown
06.2017 - 04.2018
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
- Increased customer satisfaction by crafting visually appealing and delicious cocktails.
- Managed inventory effectively, reducing waste and ensuring availability of key ingredients at all times.
- Boosted sales of specialty drinks through engaging product demonstrations and tastings.
Bartender
The Lower House
05.2016 - 03.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
TCE -
The Hutchins School
Sandy Bay, TAS11.2016
Skills
- Upselling strategies
- Staff Management
- Bar Management
- Supply Management
- Restaurant Management
- Vendor Relationship Management
- Menu development
- Employee Development
- Training and mentoring
- Wine and liquor knowledge
- Staff Training
- Cost Control
Certification
- Responsible Service of Alcohol VIC - Current
- Certificate III In Fitness, Australian Institute of Personal Trainers - Current
- Certificate II in First Aid Training - Current
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Additional Information
Liam Burns - Group Operations Manager
M: +61 426 989 315
E: liam@scottpickettgroup.com.au
Conor Whale - Bar Manager
M: +64 21 989 361 (NZ)
E: conor@thebarsociety.co.nz
Timeline
Bar Supervisor
Chancery Lane
11.2020 - Current
Bar 2IC
Rockpool Bar & Grill
12.2019 - 04.2020
Bar Supervisor
Baia Di Vino
07.2019 - 12.2019
Bar 2IC
Spice Temple Crown
04.2018 - 07.2019
Cocktail Bartender
The Atlantic Crown
06.2017 - 04.2018
Bartender
The Lower House
05.2016 - 03.2017
TCE -
The Hutchins School
Similar Profiles
Muhammad Shafi MogralMuhammad Shafi Mogral
Business Development Executive at Chancery ChambersBusiness Development Executive at Chancery Chambers
Ratnesh KumarRatnesh Kumar
Assistant Restaurant Manager at The Chancery pavilion bangloreAssistant Restaurant Manager at The Chancery pavilion banglore
Disha RamsurnDisha Ramsurn
Administrator at Corporate and Chancery Group LimitedAdministrator at Corporate and Chancery Group Limited
Samuel ThorleySamuel Thorley
Bar Supervisor at Bomba BarBar Supervisor at Bomba Bar
Archie RushtonArchie Rushton
Bar supervisor at J And M SaloonsBar supervisor at J And M Saloons