Angelo Monteiro Gomes
Burleigh Heads,QLD
Summary
Motivated and results-driven IT - Business Analysis nominated as the Mayor's Student Ambassador for the Gold Coast, seeking a challenging position where I can apply my skills to your organisation, enhance efficiency and bring about positive change. Offering a strong foundation in administration, international commerce, logistics, sales and finance, with a proven ability to drive efficiency, deliver successful outcomes and collaborate within cross-functional teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Intern - Student Ambassador
Mindroom Innovation
Burleigh Heads, QLD
04.2024 - Current
- Developed content and promotional materials for various campaigns.
- Created and executed social media strategies to increase customer engagement.
- Organized promotional events such as webinars, conferences, and trade shows.
- Developed strategic plans for launching new products or services into the market.
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
- Generated weekly reports on progress of marketing initiatives.
- Analyzed market trends to identify potential opportunities.
- Collaborated with designers on creating visuals for campaigns.
- Prepared presentations summarizing research findings.
- Managed email lists using a CRM system.
- Created content for company blog, newsletters, and email marketing campaigns.
- Collaborated with the sales team to develop promotional activities and sales support materials.
- Assisted in developing and implementing marketing strategies to increase brand awareness.
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
- Managed social media accounts, creating engaging posts and monitoring user interactions.
- Maintained contact with alumni through email campaigns, phone calls and direct mailings.
- Provided guidance to newly admitted students on course selection and other matters related to student life.
- Provided information to visitors regarding the admission process, academic programs and student life.
- Managed registration process for new students during orientation sessions.
- Responded to inquiries from potential applicants via email or telephone regarding admissions processes, financial aid options and other relevant topics.
- Created content for social media platforms like Facebook, Twitter and Instagram highlighting student experiences on campus.
- Assisted in coordinating events such as commencement ceremonies, athletic competitions.
- Developed marketing materials related to student recruitment initiatives including brochures, pamphlets, flyers.
- Facilitated communication between faculty members and parents regarding academic progress of enrolled students.
- Represented university at various events, providing insightful information about campus life to prospective students.
- Developed and led workshops on student life, academic programs, and extracurricular activities.
Commercial assistant
SB Trade Comércio Exterior
09.2022 - 05.2023
- Company Overview: SB Trade Comércio Exterior is a company with a revenue of 200-500k USD
- Providing customer service by providing asset recommendations, with a focus on attracting investments, retaining the customer at the brokerage
- Successfully fostered client engagement with comprehensive market insights and educational resources provided by the brokerage
- Implemented strategies resulting in a notable increase in client interaction with market analysis reports, newsletters, and educational materials, thereby enhancing client knowledge and facilitating informed investment decisions
- Leveraged data analysis tools (Google Analytics and Microsof Power BI) to prioritize leads based on key criteria such as demographic information, engagement levels, and potential conversion probability
- As a result, optimized lead management processes led to increased efficiency in targeting and nurturing prospects, ultimately driving higher conversion rates and maximizing revenue opportunities
- Carrying out fundamental analysis of assets such as cryptocurrencies, shares, indices, forex and commodities based on data from US, Brazil and the EU Markets
- Daily scrums for market analysis, information sharing, alignment, problem Identification, time management and coordination among team members
- Daily calls and videoconferences with clientes for investments proposals and relationship building
- Streamlining Import/Export Operations and Enhancing Customer Satisfaction
- Implemented a new data entry procedure utilising Monday and Excel, which decreased processing time from an average of 2 hours per entry to just 45 minutes, resulting in a 60% efficiency increase, improved accuracy and reduced error rates by 35%
- Carrying out import and export estimates within the Brazilian Federal Revenue Service (RFB)
- Crafted detailed quotes for national and international products and freight, leveraging shipping logistics and market dynamics
- Ensured accuracy and competitiveness in pricing, fostering trust and satisfaction among clients while facilitating smooth transactions across borders
- Managing inventory data to uphold efficient sales control utilising Excel
- Tracking inventory data, ensuring accurate stock levels, and streamlining sales processes
- SB Trade Comércio Exterior is a company with a revenue of 200-500k USD
Commercial Assistant
Sharktec Mexico
12.2020 - 10.2021
- Company Overview: Sharktec Mexico is a company with a revenue of 1M - 2M USD
- Providing customer service by providing asset recommendations, with a focus on attracting investments, retaining the customer at the brokerage
- Successfully fostered client engagement with comprehensive market insights and educational resources provided by the brokerage
- Implemented strategies resulting in a notable increase in client interaction with market analysis reports, newsletters, and educational materials, thereby enhancing client knowledge and facilitating informed investment decisions
- Leveraged data analysis tools (Google Analytics and Microsof Power BI) to prioritize leads based on key criteria such as demographic information, engagement levels, and potential conversion probability
- As a result, optimized lead management processes led to increased efficiency in targeting and nurturing prospects, ultimately driving higher conversion rates and maximizing revenue opportunities
- Carrying out fundamental analysis of assets such as cryptocurrencies, shares, indices, forex and commodities based on data from US, Brazil and the EU Markets
- Daily scrums for market analysis, information sharing, alignment, problem Identification, time management and coordination among team members
- Daily calls and videoconferences with clientes for investments proposals and relationship building
Import Assistant
Braincorp
Abba River
05.2019 - 11.2019
- Company Overview: Braincorp is a company with a revenue of 3.6M - 4M
- Assisting with commodity import and logistics processes for the M. Dias Branco
- M. Dias Branco (7 - 10 billion USD revenue) group for weat and oil international import which is the third largest food producer in Brazil
- Implemented the use of Trello company wide, resulting in a 30% increase in productivity and a 20% reduction in project turnaround time
- Ensuring the currency of logistics, import documentation, and rectifying any discrepancies
- Overseeing the implementation of policies and procedures to ensure compliance and accuracy in documentation
- Proficiently handled complex inventory spreadsheets, adeptly interlinking multiple data sources and tabs for streamlined inventory management and analysis
- Implemented agile communication protocols for logistics management, facilitating real-time cargo loading scheduling and coordination, resulting in a 25% reduction in loading delays and improved efficiency across the supply chain for M
- Dias Branco mills and warehouses throughout Brazil
- Participated in daily scrum meetings, for the tracking of imported commodities (wheat and oil) and internal processes
- These meetings served as a platform for real-time collaboration with all departments, enabling the team to address ongoing logistics challenges and promptly adapt to fluctuations in international market prices and currency exchange rates
- Ensured daily communication by communicating end-of-shift reports on international commodity prices sourced from specialised reports
- Provided regular updates on the delivery status of purchased international goods to national warehouses, supporting the production of pastas and biscuits, catering to 91.1% of Brazilians homes according to Kantar's 2020 data
- Proficiently scheduled and oversaw logistics operations for imported goods, meticulously managing storage and transportation logistics ensuring timely delivery and optimal inventory management, enhanced storage assurance by proactively scheduling storage bookings, ensuring timely availability and optimised utilisation of storage facilities
- Administered and upheld service contracts and oversaw contract documentation, tracked compliance, and facilitated timely renewals maintaining uninterrupted service provision
- Leading relationship management with our key partner and top revenue contributor (80%), overseeing the import of significant quantities of galvanised and Galvalume steel for industrial use - approximately 3 full shipments from China to Brazil every 3 months
- As the primary liaison I, ensured seamless communication and timely responses, earning praise for exceptional service quality and efficiency
Sales manager
IZE Brasil
01.2018 - 02.2019
- Company Overview: IZE Brasil is a company with a revenue of 240K - 2.4M USD
- Account Manager specialising in B2B sales and distribution of IT and technology products
- Conducted creative lead research to identify potential clients (computer stores), employing own strategy to uncover new opportunities, using google maps and data bases, Initiating contact with leads, persistently pursuing engagement and building trust through effective communication and human approach
- Leveraged psychology-based strategies and triggers to establish meaningful connections and nurture relationships
- Implemented lead follow-up processes using Excel to ensure continued engagement and maximise conversion opportunities, resulting in a customer base increase of 27%
- Personal training with a Performance Enhancement Coach (Luiz Rieg) for executive positions in companies, mentoring me in Strategic Management, Cultural Change, Leadership Development, High Performance, and Team Formation
- Executing monthly sales between 20k - 30k USD B2B, achieving targets and driving revenue growth for the team, thereby contributing to market penetration and business expansion
- Organised product portfolios by integrating captivating visuals and detailed descriptions of the tech products, enhancing buyer engagement and interest
- Creating national freight quotes, ensuring cost-effectiveness and timely transportation solutions for clients considering long distances within the Country
- Leading the sales team of 4 people, creating targets, task assignments, sharing client database, and managing conflict resolution
- IZE Brasil is a company with a revenue of 240K - 2.4M USD
Education
International Relations
UNISUL
SC, Brazil12-2021
General english
Quest Language Studies
ONT, CanadaGeneral english
ELI School
County Louth, IrelandAdvanced english
Pacific Studies
QLD, AustraliaICT - Business Analysis
Mindroom Innovation
QLD, AustraliaSkills
- Analytical thinking
- Teamwork
- Attention to detail
- Can do attitude
- Relationship Building
- Adaptability & Resilience
- Emotional intelligence
- Results oriented
- Risk Management
- Creativity
- Problem-solving
- Multitasking
- Notetaking
- Copywriting
- Content Creation
- Data Collection
- Administrative Support
- Data Analysis
- Interpersonal Communication
- Calm Under Pressure
- Problem Resolution
- Computer Skills
- Microsoft Office
- Public Speaking
- Friendly, Positive Attitude
- Team Management
- Teamwork and Collaboration
- Data Management
- Leadership
- Account Management
- Business Administration
- Project Planning
- Customer Service
- Business Development
- Attention to Detail
- Time Management
- Self Motivation
- Excellent Communication
- Organizational Skills
- MS Office
- Work Planning and Prioritization
- Analytical Skills
- Adaptability
- Good Judgment
- Financial Management
- Written Communication
- BI dashboards
- Documentation And Reporting
- Workflow Analysis
- KPI analysis
- Risk Analysis
Certification
- Nature Guardian, Instituto Pachamama, SC, Brazil
- How to develop Emotional Intelligence, Linkedin Learning
- Business Analysis Foundations, Linkedin Learning
- Student of the Term Certificate, Mindroom Innovation, QLD, Australia
- 2024 Mayor's Student Ambassador Program, Experience Gold Coast
References
- Lina Sodin, Quality Manager at Mindroom Innovation, 0481334882, lina@mindroom.edu.au
- Eduardo Slussarek, Manager at Sharktec, +52 55 71994388, eduardoslussarek@gmail.com
- Carla Bolzani, Manager at Braincorp, carla@braincorp.com.br
- Thalita, Human Resources at SB Trade, thalita@sbtrade.com.br
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Native/ Bilingual
Affiliations
- 2024 Mayor's Student Ambassador Program
- Student Ambassador at Mindroom Innovation RTO
Extracurricular Activities
How to develop Emmotional Inteligence, Linkedin Learning
Business Analysis foudations, Linkedin Learning
Agile Methodology
Waterfall Methodology
Data Analythics
Leadership Body Language
Accomplishments
- Student of the Term Certificate
- Speaker at the 2024 Pie Live Asia Pacific
- Speaker at the Gold Coast Offshore Agents Famil Welcome Dinner
Timeline
Marketing Intern - Student Ambassador
Mindroom Innovation
04.2024 - Current
Commercial assistant
SB Trade Comércio Exterior
09.2022 - 05.2023
Commercial Assistant
Sharktec Mexico
12.2020 - 10.2021
Import Assistant
Braincorp
05.2019 - 11.2019
Sales manager
IZE Brasil
01.2018 - 02.2019
International Relations
UNISUL
General english
Quest Language Studies
General english
ELI School
Advanced english
Pacific Studies
ICT - Business Analysis
Mindroom Innovation
Similar Profiles
Ranjan JosephRanjan Joseph
Senior Statistician at Coordinating Secretariat for Science Technology & Innovation (COSTI), Presently Called as National Innovation Agency (NIA) of Sri LankaSenior Statistician at Coordinating Secretariat for Science Technology & Innovation (COSTI), Presently Called as National Innovation Agency (NIA) of Sri Lanka
CHUNG FU HAO (ELSON)CHUNG FU HAO (ELSON)
Document Management Associate at Fujifilm Business Innovation Singapore PTE.LTD.Document Management Associate at Fujifilm Business Innovation Singapore PTE.LTD.
RANIE MOKOATLERANIE MOKOATLE
Supply Chain Management Practitioner at Department of Science, Technology and InnovationSupply Chain Management Practitioner at Department of Science, Technology and Innovation
Zoe PearceZoe Pearce
Digital Strategist at Five by FiveDigital Strategist at Five by Five
Keely SinnottKeely Sinnott
Childcare Educator at Cannonvale Kidz Early Learning CentreChildcare Educator at Cannonvale Kidz Early Learning Centre