Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Operations manager with large scale employee
Certification
Timeline
Generic

Angelo Perros

Castlecrag,NSW

Summary

Dynamic General Manager with a proven track record at NSW/SYDNEY &UAEMiddle East Collision, excelling in budget management and strategic planning. Recognized for enhancing operational efficiency and driving year-over-year growth. A charismatic leader skilled in people management and issue resolution, fostering strong relationships with clients and suppliers to achieve business objectives.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Workshop/site Manager

MJ Auto Repairs
03.2024 - 06.2025
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
  • Helped build and review master service agreements for work eligibility.
  • Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
  • Spearheaded department training for appraisals of new components.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Promoted positive customer experience through day-to-day supervision and management.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Supervised daily operations of multi-million dollar operations !
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Raised property accuracy and accountability by creating new automated tracking method.

Collision Consultant on 3 Sites

Autosports Group
01.2023 - 02.2024
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Directed staff and managed annual capital budget.
  • Developed impactful and strategic partnerships with clients to drive business development.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Analyzed business needs while soliciting customer feedback for process improvements.
  • Worked with team leaders to arrange schedules based on production requirements and available resources.
  • Made recommendations for changes in funding process and policies based on data and judgment.
  • Trained and managed team of developers and discussed issues to provide resolution and apply best practices.
  • Assisted leadership with launch of start-up to achieve great results.
  • Mitigated costs while collaborating with vendors to manage inventory items.
  • Tasked to turn around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications supporting client advocacy.
  • Managed teams to guarantee successful supply chain pipeline for markets.
  • Directed work of key team members to create cutting-edge cinematography work.
  • Directed work of lighting and sound crews to coordinate efficient production operations.
  • Developed processes and procedures for studio and location productions.
  • Optimized operational processes by developing company-wide analytics tool to address client-specific metrics.
  • Reached conformity with product quality specifications by suggesting corrective actions.
  • Chaired technical leadership group in directing process development and technology transfer activities within technical operations and CMO manufacturing facility.
  • Provided documentation of processes to comply with regulations and company policies.
  • Leveraged marketplace trends to create solutions and refine business strategies.
  • Assessed final products to check quality and consistency with creative vision.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Served customers and followed outlined steps of service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Improved operations through consistent hard work and dedication.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Shareholder

ECURIE 25 PRESTIGE CARS
02.2014 - 10.2016
  • Managed continuous improvement initiatives to drive gains in quality, flow and output.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles and quality assurance guidelines.
  • Resolved issues quickly to maintain productivity goals.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Directed key personnel in correct production techniques to achieve required quality.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Directed manufacturing process and procedures to achieve goal of first run capability.
  • Implemented quality improvement changes to minimize product defect rates.
  • Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Developed and implemented cost controls and other expense reduction measures.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Created and regularly updated department work instructions and reports.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Served customers and followed outlined steps of service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.

Workshop Manager

Ferrari Mc Carrolls
08.2020 - 11.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Spearheaded fundraising efforts to support social and community service initiatives.

Director/manager

Ap Automotive
01.2000 - 09.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Improved operations through consistent hard work and dedication.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.

Director/Shareholder

Australian Automotive Solutions
04.2001 - 10.2017
  • Analyzed buildings to prepare estimates for scope of work.
  • Analyzed designs and performed accurate cost analysis.
  • Prepared material orders to complete projects on time and within budget.
  • Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work .
  • Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Developed impactful and strategic partnerships with clients to drive business development.
  • Provided documentation of processes to comply with regulations and company policies.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
  • Analyzed business needs while soliciting customer feedback for process improvements.
  • Trained and managed team of developers and discussed issues to provide resolution and apply best practices.
  • Assisted with creation of marketing strategy and advertising initiatives used to promote company to community members.
  • Mitigated costs while collaborating with vendors to manage inventory items.
  • Tasked to turn around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications supporting client advocacy.
  • Assessed final products to check quality and consistency with creative vision.
  • Managed teams to guarantee successful supply chain pipeline for markets.

Production Manager

LEVEL MOTOR INVESTMENTS
02.2018 - 11.2019
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Resolved issues quickly to maintain productivity goals.


Specialised on independent Mercedes Benz

Porsche, BMW, Bentley collision repairer

Education

Automotive Management - Automotive

Athens College
Athens Greece
05.2012

Automotive - AUTOMOTIVE SPRAY PAINTING

TAFE NSW
TAFE NSW GORE HILL
10.1991

Skills

  • Cast and Crew Supervision
  • Financial Reporting
  • Budget Management
  • Issue Resolution
  • Company Guidelines
  • People Management
  • Organizational Development
  • Crew Collaboration
  • Board Reporting
  • Strategic Planning
  • External and Public Relations
  • Charismatic Leader
  • Innovation and Creativity
  • Capital Spending
  • Recruiting and Hiring
  • Fundraising Events
  • Contract and Vendor Management
  • Coordinate Schedules
  • Production Standards Conformance
  • Final Draft Creation
  • Program Pacing
  • Coordinate Projects
  • Production Details Brainstorming
  • Marketing Activities Management
  • Pre- and Post-Production Proficiency
  • Production Processes
  • New Program Development
  • Operational Reporting
  • Budgetary Controls
  • Technical Supervision
  • Oversee Crew Members
  • Negotiation
  • Networking
  • Verbal and Written Communication
  • Rules and Regulations
  • Hiring and Retention
  • Administrative Support
  • Task Delegation
  • Plan Schedule
  • Effective Interviewer
  • Manage Personnel
  • Program Notes
  • Manage Financing
  • Solve Production Problems
  • Develop Story Ideas
  • Production Progress Reporting
  • Local News Topics Knowledge
  • Video Production Oversight
  • Statistical Techniques
  • Recovery Techniques
  • Sampling Techniques
  • Interview Techniques
  • Analytical Techniques
  • Prevention Techniques
  • Painting Techniques
  • Blending Techniques
  • Safety Techniques
  • Design Techniques
  • Restoration Techniques
  • Performance Techniques
  • Community Organization
  • Project Scope Evaluation

Accomplishments

  • Documented and resolved issues.
  • Extremely disciplined&family oriented

Languages

Arabic
Elementary
Greek
Full Professional
English
Full Professional

Operations manager with large scale employee

Expertise on collision large scale production & management up to 30-40 employees!


Computer skills:


I body shop


Flexi Quote


Auto Quote

Certification

Spray painting at TAFE NSW


Bentley technical course UAE Head office, in Dubai.


Automotive management course at College

Timeline

Workshop/site Manager

MJ Auto Repairs
03.2024 - 06.2025

Collision Consultant on 3 Sites

Autosports Group
01.2023 - 02.2024

Workshop Manager

Ferrari Mc Carrolls
08.2020 - 11.2022

Production Manager

LEVEL MOTOR INVESTMENTS
02.2018 - 11.2019

Shareholder

ECURIE 25 PRESTIGE CARS
02.2014 - 10.2016

Director/Shareholder

Australian Automotive Solutions
04.2001 - 10.2017

Director/manager

Ap Automotive
01.2000 - 09.2017

Automotive Management - Automotive

Athens College

Automotive - AUTOMOTIVE SPRAY PAINTING

TAFE NSW
Angelo Perros