Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelo Pitt

Camden,NSW

Summary

Skilled eMR trainer highly effective a conducting face to face and virtual training sessions focused on topics such PowerChart, FirstNet and SurgiNet. Enthusiastic personality with a hands-on, creative style. Ready to apply 16 years' experience to a challenging long-term position.

Overview

16
16
years of professional experience

Work History

Clinical Systems Trainer

South West Sydney Local Health District
2008.01 - Current
  • Provided Clinical Information Systems training and support for clinical users across SLHD & SWSLHD.
  • Skilled in Cerner eMR applications (PAS, FirstNet, SurgiNet, PowerChart, eMeds, PowerChart Maternity, Powerchart Cardiovascular (PCV), RIS-PACs Medical Imaging (ECG) , Medical Device Integration ECG, Medical Record Scanning (MRS), Cerner eMR Code Upgrades and Non-PROD Domains)
  • Hold a great level of knowledge on the escalation process in obtaining access to eMR applications and security procedures.
  • Hold knowledge and understanding of eMR security positions and their privileges in addition to running audits through reporting tools such as Discern Analytics V2
  • Development of end user training tools and documentation
  • Participated in eMR Application Go-Lives including eMR2 and eMeds across SLHD & SWSLHD facilities, Powerchart Cardiovascular, Powerchart Maternity, COVID Clinic Tracking List, COVID Vax Immunisation Worklist and Dashboard.
  • Maintained a detailed understanding of current clinical processes/workflows.
  • Maintained a current knowledge of Cerner EMR & other Clinical Information Systems
  • Assisted in investigation, documentation, and resolution of all issues relevant to the eMR.
  • Participated in system testing, software demonstrations and quality management activities.
  • Assist in the preparation of specifications for enhancements or bug fixes relevant to the eMR.
  • Liaised with large number of stakeholders (Multi disciplinary clinicians, Application Specialists, SWSD, eHEalth Business Analysts) regarding Clinical Information System issues across the LHD.
  • Participated in post implementation review of training for Clinical Information Systems.
  • Assisted in developing, measuring, and assessing business/clinical outcomes (benefits) resulting from the implementation of applications or other changes relevant to the EMR/other Clinical Information Systems.
  • Provided Service Desk eMR Support and rotating on afterhours on call support.
  • Hold knowledge and understanding of escalation processes and processes of other teams to triage and escalate Service desk tickets accordingly.
  • End user support/roaming support/continuous on the floor support in clinical areas, assisting/investigating EMR related clinical issues. Kiosk workshops on corridors to assist clinicians.
  • Provided clinical systems training and application support/troubleshooting to COVID 19 screening clinics and vaccination hubs within SWSLHD and satellite sites.

Education

Advanced Certificate - Nursing

TAFE NSW
Sydney, NSW
10.1995

High School Certificate - HSC

Campbelltown Performing Arts High School
Campbelltown, NSW
11.1992

Skills

  • Excellent communication skills, both written and verbal.
  • Excellent presentation skills
  • Adaptability
  • Excellent interpersonal skills and adept at working in groups.
  • Adept at creating learning guides and training materials.
  • Adept at gaining proficiency quickly in new applications.

Timeline

Clinical Systems Trainer

South West Sydney Local Health District
2008.01 - Current

Advanced Certificate - Nursing

TAFE NSW

High School Certificate - HSC

Campbelltown Performing Arts High School
Angelo Pitt