Angelo Salinas
Richmond,VIC
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Recepcionist
Hotel Font D'argent
2021.11 - 2022.04
- Basic reception and spa tasks during the winter season.
Recepcionist
Altiplanico Hotel
2021.08 - 2021.11
- Check-in and check-out of customers.
- Attend to the requirements of guests when necessary.
- Inform guests about local attractions and sights.
Front desk manager
Noi Casa Atacama
2020.01 - 2021.08
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Resolved guest complaints by addressing issues with rooms promptly.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Recepcionist
Noi Casa Atacama
2020.01 - 2020.03
- Registration and processing of data and documentation, check-in and check-out.
- Management of excursions, transfers, events and places of interest, according to passenger preferences.
- Direct and agency billing.
Recepcionist
Panamericana Hotel
2019.07 - 2019.12
- Management of reservations and allocation of rooms according to the requirements of the guest and availability of the hotel.
- Promote the facilities and services of the hotel.
- Performance of administrative activities.
Education
Languages and letters degree, with a mention in international business. -
Universidad Tecnológica de Chile
Antofagasta, Chile01.2017
Skills
- Office Management
- Verbal and Written Communication
- Telephone Skills
- Customer/Client Relations
Additional information
- Opera PMS
- Prestige PMS
- NewHotel PMS
- Office365
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Recepcionist
Hotel Font D'argent
2021.11 - 2022.04
Recepcionist
Altiplanico Hotel
2021.08 - 2021.11
Front desk manager
Noi Casa Atacama
2020.01 - 2021.08
Recepcionist
Noi Casa Atacama
2020.01 - 2020.03
Recepcionist
Panamericana Hotel
2019.07 - 2019.12
Languages and letters degree, with a mention in international business. -
Universidad Tecnológica de Chile