Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ANGELOVE ANGELES

Melbourne,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Compounding Pharmacy Assitant

Baxter Compounding
Brunswick, Victoria
07.2024 - Current
  • Ensuring all medications are correctly picked according to their batch codes and expiry.
  • Labeling compounded medications, making sure to adhere to the batch segregation process.
  • Prepping picked products from the material transfer room to be placed in Grade A rooms.
  • Correctly packing customer orders according to their proper packing temperatures, while still adhering to batch segregations.
  • Responsible for receiving and moving stock to Merlin and JDE.
  • Participated in cycle, inventory counts, and stocktake.

Chocolatier

Koko Black
Coburg, Victoria
07.2021 - 07.2024
  • Responsible for making handcrafted and artisanal chocolates.
  • Ensured quality of chocolate products by monitoring the tempering process.
  • Maintained cleanliness and organization of work area at all times.
  • Monitored inventory levels of supplies necessary for production of chocolates.
  • Assisted in packaging and labeling finished products for sale or shipping purposes.

Customer Service Supervisor

Woolworths
05.2014 - 08.2021
  • Responsible for handling customer inquiries and cash management.
  • Provided guidance and support to junior customer service representatives, including coaching and mentoring.
  • Supervised and trained customer service staff to ensure excellent customer service delivery.
  • Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.

Customer Service Officer

Evergreen Shipping Agency
02.2021 - 07.2021
  • Responsible for taking export bookings.
  • Provided general administrative support including filing documents, scheduling appointments.
  • Developed strategies to improve customer service processes and procedures.
  • Handled escalated customer complaints and disputes in a professional manner.
  • Provided excellent customer service by responding to inquiries in a timely and efficient manner.

Education

DUAL QUALIFICATION - CERTIFICATE III COMMERCIAL COOKERY, CERTIFICATE IV IN PATISSERIE

WILLIAM ANGLISS INSTITUTE
01.2018

CERTIFICATE II IN KITCHEN OPERATIONS -

WILLIAM ANGLISS INSTITUTE
01.2016

YEAR 7-12 - Victorian certificate of education

COPPERFIELD COLLEGE
01.2016

RESPONSIBLE SERVICE OF ALCOHOL -

WILLIAM ANGLISS INSTITUTE

Skills

  • Effective communicator
  • Fast learner
  • Excellent attention to detail
  • Adaptive and flexible
  • Time management skills
  • Computer skills
  • Teamwork skills
  • Provisioning of food, beverage, and cash handling
  • Organizational skills
  • Ability to work under pressure
  • Inventory management
  • Labeling medications
  • Customer service
  • Stock organization
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Training support
  • Problem solving
  • Time management
  • Document filing

References

  • Lejla Secic, Woolworths supervisor, Lejlasecic18@gmail.com, 0420202885
  • Regine Lobaton, Evergreen Supervisor, Reginelobaton@yahoo.com, 0450631293

Timeline

Compounding Pharmacy Assitant

Baxter Compounding
07.2024 - Current

Chocolatier

Koko Black
07.2021 - 07.2024

Customer Service Officer

Evergreen Shipping Agency
02.2021 - 07.2021

Customer Service Supervisor

Woolworths
05.2014 - 08.2021

DUAL QUALIFICATION - CERTIFICATE III COMMERCIAL COOKERY, CERTIFICATE IV IN PATISSERIE

WILLIAM ANGLISS INSTITUTE

CERTIFICATE II IN KITCHEN OPERATIONS -

WILLIAM ANGLISS INSTITUTE

YEAR 7-12 - Victorian certificate of education

COPPERFIELD COLLEGE

RESPONSIBLE SERVICE OF ALCOHOL -

WILLIAM ANGLISS INSTITUTE

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