Anggelina Therik
KINGSVILLE, VIC,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain Part - time position that offers professional challenges utilizing interpersonal skills, good time management.
Overview
12
12
years of professional experience
Work History
Store Assistant
House Of Watches
03.2021 - 12.2022
- Handled escalated customer issues, negotiating resolutions that balanced the needs of the store and the individual client.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Ensured compliance with safety standards, conducting routine checks of equipment and facilities to maintain a secure environment for staff and customers alike.
- Located merchandise across various stores to address customer needs.
- Prioritized helping customers over completing other routine tasks in store.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
Store Assistant
Sallas Pty Ltd
01.2020 - 02.2021
- Operated POS system to process payments and provide receipts.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
Store Assistant
Payless Pty Ltd
05.2018 - 01.2020
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Located merchandise across various stores to address customer needs.
- Managed efficient cash register operations.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
Mail Officer
Post Office
01.2016 - 11.2017
- Provided support during peak mailing seasons ensuring that deadlines were met consistently.
- Increased accuracy of package tracking by maintaining detailed records and using advanced tracking systems.
- Improved mail processing efficiency by implementing an effective sorting and distribution system.
- Trained new employees on company policies, procedures, and best practices for efficient mail handling processes.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Student Services Assistant
Vostro Institute
09.2013 - 11.2014
- Monitored curricula and course sequencing.
- Streamlined processes for managing student records, resulting in increased efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Enhanced student satisfaction by providing timely and accurate information on university services and resources.
Data Entry Administrator
Metrofile Pty Ltd
06.2011 - 06.2013
- Improved office operations by automating client correspondence, record tracking and data communications.
- Built and managed processes for tracking and monitoring department performance.
- Enhanced team productivity with efficient communication and collaboration on various data entry tasks.
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
No Degree - Individual Support
Max Solutions
Taylors Lakes, Vic12.2024
No Degree - Information Technology
AMES
Saint Albans06.2009
Skills
- Informed Product Selections
- Sales floor organization
- Friendly and Helpful
- Item Ticketing and Pricing
- Merchandise Display
- Security Practices
- Product Merchandising
- Inventory and Stocking
- Cash Register Operation
- Organization
- Customer Assistance
Watching Sport, Swimming, Badminton, Tennis
I like to watch sport and play sport, such as; badminton, tennis and swimming.
Timeline
Store Assistant
House Of Watches
03.2021 - 12.2022
Store Assistant
Sallas Pty Ltd
01.2020 - 02.2021
Store Assistant
Payless Pty Ltd
05.2018 - 01.2020
Mail Officer
Post Office
01.2016 - 11.2017
Student Services Assistant
Vostro Institute
09.2013 - 11.2014
Data Entry Administrator
Metrofile Pty Ltd
06.2011 - 06.2013
No Degree - Individual Support
Max Solutions
No Degree - Information Technology
AMES
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