Hi, I’m
Anggely Gabriela Wandikbo
QLD,Upper Mount Gravatt
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Driven professional with a proven track record in guest service and support, demonstrated during tenure at Meriton Suites. Excelled in maintaining pristine environments and enhancing customer satisfaction through meticulous cleaning and proactive guest interactions. Skilled in supply inventory management and teamwork, contributing to a cohesive team environment and improved operational efficiency.
Work History
Meriton Suites
Housekeeping Room Attendant
11.2023 - 05.2024
Job overview
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
Chemist Warehouse
Sales Assistant
08.2020 - 09.2020
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Overview
4
years of professional experience
Education
Central Queensland University, Brisbane, QLD
Bachelor of Business from Management And Accounting
08.2026
Skills
Cleaning bathrooms
Guest Relations
Vacuuming and sweeping
Dusting furniture
Mopping floors
Customer service-focused
Supply Inventory Management
Stain Removal
Guest Service and Support
Customer Service
Teamwork and Collaboration
Team Support and Collaboration
Supply Restocking
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Indonesian
Advanced (C1)
Timeline
Housekeeping Room Attendant
Meriton Suites
11.2023 - 05.2024
Sales Assistant
Chemist Warehouse
08.2020 - 09.2020
Central Queensland University
Bachelor of Business from Management And Accounting
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