Angie-Marie Ross
LYNDOCH,SA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
Acting Director Corporate Services
Adelaide Plains Council
04.2024 - Current
- Responsibilities include: Supporting and advising 8 departments within the Corporate Services Team as required, Media Liaison Officer, Oversight Council Reports – InfoCouncil, attending Council and EMT Committee Meetings, Managing budget requirements, Timesheets/ Leave Requests, and provide and seek legal advice as required.
People and Culture Advisor
Adelaide Plains Council
01.2021 - Current
- Responsibilities include: Organisational development and workplace culture initiatives and projects, Selection and Recruitment, Onboarding, training needs and coordination, PCA Framework - Development and Review, Annual Report requirements, Performance and Behavioural Management, Development and coordination of the Performance Development and Review process, Review Salary Register, Maintain the Organisation Structure/ Chart, Maintain PC website content, Coordinate the Enterprise Bargaining Agreement Process, Provide advice support to management and staff, Job and Person Specifications Review, Employment Agreements, Managing budget requirements
Return to work Internal Coordinator (Back up)
01.2014 - Current
- Responsibilities include: Facilitating the claims and rehab process, Supporting management and staff, Working collaboratively with LGAWCS, management and worker to achieve the best outcome
Acting Director, Corporate Services
Adelaide Plains Council
08.2023 - 08.2023
- Responsibilities include: Supporting and advising 8 departments within the Corporate Services Team as required, Media Liaison Officer, Oversight Council Reports – InfoCouncil, attending Council and EMT Committee Meetings, Managing budget requirements, Timesheets/ Leave Requests, and provide and seek legal advice as required.
Acting General Manager, Governance and Executive Office
Adelaide Plains Council
08.2022 - 08.2022
- Responsibilities include: Attend Two Wells Invest and Grow project meetings, Attend Council and executive management team meetings, ensure legislative compliance, manage budget requirements, timesheets/ Leave Requests, support and advise 8 departments within the Corporate Services department, and provide and seek legal advice as required.
WHS and Risk Advisor
Adelaide Plains Council
01.2014 - 01.2021
- Responsibilities include: Manager the WHS and Risk Framework and associated documentation, Participation in Council strategic planning activities, Annual report requirements, Advisory services regarding legislation, Managing budget requirements, Coordination and delivery of training, Human Resource functions e.g., Induction and training, Internal Investigations and reporting, Reporting – Council, Executive Management, departmental, HS Committee and sub committees, Inspections, audits and assessments, General Administration – data entry, software program maintenance, Preparation for external audits, Overseeing emergency management and business continuity framework and planning, Event management, Procurement Support and advisory services, Communicating with external and internal stakeholders, Collaboration with external consultants and stakeholders
Bookkeeping
Fussy Custom
01.2006 - 01.2016
- Responsibilities include: N/A
Regional Risk Coordinator
LGAWCS and LGAMLS
01.2010 - 01.2014
- Responsibilities include: Knowledge of the Local Government Act 1999, Strategic planning, quarterly review, reporting and monitoring, Advisory service on all aspects of WHS & RTW and Risk Management activities, Advice and guidance to Councils relating to the Local Government Act, Advisory Services regarding legislation and statutory requirements, External audits, Mentoring practitioners at Council, Coordination and delivery of training, Reporting to management, Participation in the One System Implementation Program and Essential Safety Programs, Coordinate Regional WHS & Risk Management meetings across the central region, Supporting Councils maintain their self-insurance license, Participation in Workcover Evaluations
Organisational Development/ Divisional OHSW Facilitator
SA Health - Royal Adelaide Hospital
01.2010 - 01.2011
- Responsibilities include: N/A
Quality Risk Officer
Country Health SA
01.2010 - 01.2007
- Responsibilities include: N/A
Business Support Officer (Contract)
PIRSA Rural Solutions
01.2006 - 01.2007
- Responsibilities include: N/A
Quality Assurance Officer, Administrative Officer, Medical Records Officer
Country Health SA
01.2002 - 01.2007
- Responsibilities include: N/A
Education
Bachelor of Science - Psychology
Swinburne University Online
Victoria02.2025
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Coordination
- Human Resources Management
- Relationship Building
- Process Improvements
Personal Qualities
I have developed pivotal skills in core business functions and an appreciation for diversity and adaptability within the workplace.
Maintaining professionalism and enthusiasm when working under pressure. I embrace change well, treat people with respect and equity. I possess good time management skills; I am loyal, trustworthy, a team player, reliable and flexible.
I possess good interpersonal and communication skills, I am well respected by my peers, maintain confidentiality, and I have built strong and positive working relationships with management and staff across all departments.
Mobile
(P) 048079655, (W) 0439186129
amfu26@hotmail.com, aross@apc.sa.gov.au
Keyachievementsanddeliverables
- Organisational Development initiatives and projects
- Workplace Culture Staff Survey - Certification
- People and Culture Framework
- People and Culture marketing
- Onboarding process
- Organisation Structure Review 2022-23
- Developing and implementing the WHSMS
- Risk Management Framework and Risk Register
- Emergency Management plan, incident operations arrangements, recovery plan and Business Continuity plan
Qualificationseducation
- 2017 - Present, Bachelor in Psychology, Swinburne University
- 2013, Diploma in Work Health Safety, TAFE SA, BSB51307
- 2010, Diploma of Business (Management), TAFE SA, BSB51107
- 2010, Diploma of Business (Human Resources), TAFE SA, BSB50801
Community
- Caring for those in need - Coswecare
- Seeds of Hope - Suicide Prevention
- Raise money for the homeless and youth mental health
Professional Development
- 2024 Leadership Training - Gallup
- 2024 Mentor Training - LGA
- 2024 Strategic Planning
- 2022 Human Synergistics - Organisational, LSI, GSI Accreditation
- 2022 Norman Waterhouse Lawyers - HR Modules
- 2021 Return to Work Coordinator Certification - LGAWCS
- 2020 Procurement - Contracts and Fundamentals - Local Government Association
- 2019 Report Writing - Local Government Association
- 2018 Internal Investigation Workshop - Independent Commissioner Against Corruption
- 2017 Mental Health First Aid Certification - Mental Health First Aid Australia
- 2018 Provide First Aid - St Johns
- 2016 Contact Officer: Roles and Responsibilities - Equal Opportunity Commission
- 2012 Lead Auditor Certificate - Sai Global
References
- Tom Jones, Acting Chief Executive Officer, Adelaide Plains Council, 0421 867 627
- Michael Ravno, Director - Development and Community, Adelaide Plains Council, 0413 291 274
- Rajith Udugampola, Chief Financial Officer, Finance Team, 0438 515 024
Timeline
Acting Director Corporate Services
Adelaide Plains Council
04.2024 - Current
Acting Director, Corporate Services
Adelaide Plains Council
08.2023 - 08.2023
Acting General Manager, Governance and Executive Office
Adelaide Plains Council
08.2022 - 08.2022
People and Culture Advisor
Adelaide Plains Council
01.2021 - Current
Return to work Internal Coordinator (Back up)
01.2014 - Current
WHS and Risk Advisor
Adelaide Plains Council
01.2014 - 01.2021
Regional Risk Coordinator
LGAWCS and LGAMLS
01.2010 - 01.2014
Organisational Development/ Divisional OHSW Facilitator
SA Health - Royal Adelaide Hospital
01.2010 - 01.2011
Quality Risk Officer
Country Health SA
01.2010 - 01.2007
Bookkeeping
Fussy Custom
01.2006 - 01.2016
Business Support Officer (Contract)
PIRSA Rural Solutions
01.2006 - 01.2007
Quality Assurance Officer, Administrative Officer, Medical Records Officer
Country Health SA
01.2002 - 01.2007
Bachelor of Science - Psychology
Swinburne University Online
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