Angie Soung
Brisbane,QLD
Summary
Motivated business professional bringing 2 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
4
4
years of professional experience
Work History
Business Owner
Hello Kitsch
08.2022 - Current
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Waitress Supervisor
Sushi Edo
03.2021 - 02.2022
- Set and oversaw weekly and special event menu plans.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Supervised food presentation and plating to enhance visual appeal.
- Planned and executed promotions and special events in close collaboration with management.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Sales Manager
Vintage Street
09.2020 - 12.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Bachelor of Arts - Department of Clothing
Mokpo National University
South Korea02.2016
Skills
Business Administration
Supplier Monitoring
Customer Retention
Goal Setting
Product Promotion
New Business Development
Purchasing and planning
Cost analysis and savings
Business marketing
Timeline
Business Owner
Hello Kitsch
08.2022 - Current
Waitress Supervisor
Sushi Edo
03.2021 - 02.2022
Sales Manager
Vintage Street
09.2020 - 12.2021
Bachelor of Arts - Department of Clothing
Mokpo National University
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