ANGIE TIMOTEO
Marrickville
Summary
Highly organized, self-motivated professional events coordinator & administrator with diverse corporate background. Adept at multitasking and successfully balancing customer needs with company demands. Proven track record of efficiently coordinating and executing events, ensuring seamless operations and exceptional customer satisfaction.
Overview
19
19
years of professional experience
Work History
Box Office Admin
Century Venues
02.2021 - Current
- Established strong relationships with key stakeholders including promoters, vendors, and venue partners to enhance collaboration efforts.
- Collaborated with event organizers to ensure successful coordination of ticket sales and venue logistics.
- Managed daily operations for smooth box office functioning, ensuring excellent customer service.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Created and maintained reports of sold tickets and payments received.
- Assist bar team when needed.
Recruitment Admin Assistant
Compass Group Management
04.2022 - 10.2022
- Supported hiring managers in identifying top talent through thorough resume screening and insightful candidate assessments.
- Enhanced candidate experience by streamlining recruitment process and effectively communicating with all parties involved.
- Facilitated smooth onboarding process for new employees by preparing offer letters, coordinating start dates, and conducting orientation sessions.
- Assisted in reducing time-to-fill rates for open positions by proactively sourcing passive candidates on social media platforms and online job boards.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Head Boardroom Waiter
Gilbert + Tobin
06.2021 - 03.2022
- Assist with set up and complete final check on meeting rooms and functions.
- Assist with event planning including furniture hire, catering, beverage and waitstaff.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes
Events Operations Manager
Burnt Orange
02.2020 - 08.2020
- Increased overall client satisfaction through consistent communication and proactive problem-solving during planning process.
- Ensured compliance with safety regulations at events, maintaining safe environment for attendees and staff members.
- Maintained detailed records of all events, including timelines, expenses, resources used, and participant feedback – this information was invaluable for refining processes and improving overall outcomes.
- Managed logistics for large-scale events, resulting in seamless execution and positive attendee feedback.
- Supervised team of event staff, providing guidance and direction to ensure high levels of performance and customer satisfaction.
- Coordinated florists, photographers, and musicians for events.
Casual Waitress
Crane Bar
02.2018 - 01.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
- Processed orders and sent to kitchen employees for preparation.
Conference and Events Manager
NSW RSL T/A Hyde Park Inn
01.2017 - 01.2019
- Responsible for hands on management and day to day operation of Hyde Park Forum Conference Centre
- Administer and deliver engaging corporate conferences across multiple locations for both small and large clients
- Responsible for quotation and co-ordination of meetings, functions and events
- Supervision, training and induction of Hyde Park Inn or agency staff
- Undertake client sight inspections.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Conference Assistant Manager
Christie Corporate
01.2012 - 01.2017
- Administer and deliver engaging corporate conferences across multiple locations for both small and large clients
- Oversee meeting booking, cancellation, and postponement orders from clients
- Plan and coordinate all activities to successfully execute meetings and conferences
- Submit invoices for caterings, equipment and other amenities to clients
- Facilitated communication between teams handling catering, audio visual and room setup.
- Operated multi-line phone system to receive, screen and redirect calls.
- Ensured smooth operation of audio-visual equipment for presentations, contributing to a professional atmosphere.
Corporate Boardroom Attendant
Deutsche Bank
01.2011 - 01.2012
- Supervising events and catering for the Bank's corporate boardroom
- Coordinating a wide variety of events from small private lunches to large corporate conferences and cocktail parties with more than 100 guests
- Maintaining a comprehensive working knowledge of silver service catering standards, and ensuring such standards were applied diligently
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Conference and Events Supervisor
Novotel Manly Pacific
01.2008 - 01.2011
- Coordinating large events and providing on-site support for events from small private lunches to large corporate conferences and functions with up to 300 people
- Supervising a team of 15 staff, and managing human resources functions including rosters, leave, professional development and performance management
- Conducting comprehensive post-event evaluation and preparing reports for senior managers detailing successes and opportunities for improvement
- Enhanced event experience by ensuring seamless coordination of all aspects from setup to teardown.
- Ensured timely communication across all levels – internal teams, vendors, venue staff, and clients – to keep everyone informed and aligned on event progress and any arising issues.
Functions Supervisor
Taronga Zoo Function Centre
01.2006 - 01.2008
- Supervise variety of events from corporate conferences, cocktail receptions and weddings with up to 250 people
- Supervising and leading teams of event staff delivering major functions
- Coordinating purchasing and procurement of resources and supplies for function centre, including specialist items for specific events
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
The University of Sydney
Customer Service Excellence
CCE Building, Newtown Clear To Work
Responsible Service of Alcohol
Sydney, NSWClear To Work
Responsible Conduct of Gambling
Sydney, NSWCBD College
First Aid
HaymarketThe University of Sydney
Microsof Essentials
CCE Building, Newtown Skills
- Event Coordination
- Box Office Management
- Effective Time Management
- Team Leadership
- Accurate Data Entry
- Effective Multitasking
Accomplishments
- Providing executive support and Administrative assistance to senior managers and account managers to ensure efficient operations.
- Managing Relationships with a large portfolio of clients, including booking events, raising and sending invoices and following up outstanding invoice.
Timeline
Recruitment Admin Assistant
Compass Group Management
04.2022 - 10.2022
Head Boardroom Waiter
Gilbert + Tobin
06.2021 - 03.2022
Box Office Admin
Century Venues
02.2021 - Current
Events Operations Manager
Burnt Orange
02.2020 - 08.2020
Casual Waitress
Crane Bar
02.2018 - 01.2020
Conference and Events Manager
NSW RSL T/A Hyde Park Inn
01.2017 - 01.2019
Conference Assistant Manager
Christie Corporate
01.2012 - 01.2017
Corporate Boardroom Attendant
Deutsche Bank
01.2011 - 01.2012
Conference and Events Supervisor
Novotel Manly Pacific
01.2008 - 01.2011
Functions Supervisor
Taronga Zoo Function Centre
01.2006 - 01.2008
The University of Sydney
Microsof Essentials
The University of Sydney
Customer Service Excellence
Clear To Work
Responsible Service of Alcohol
Clear To Work
Responsible Conduct of Gambling
CBD College
First Aid
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