Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angie Young

Echuca,Victoria

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Known to be a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer and client a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Law Clerk

Cosgriff Lawyers
Echuca, VIC
09.2023 - Current
  • Conducted research on relevant statutes, case law, regulations, and legal articles.
  • Updated calendars with court dates, filing deadlines, and other important events.
  • Maintained client files by organising paperwork into appropriate categories.
  • Provided administrative support to Lawyers including scheduling appointments and managing correspondence.
  • Drafting Wills, Powers of Attorney, leases, mortgages, corporate documents and estate planning documents.
  • Performed data entry of confidential client information into a computer database system.
  • Conduct client meetings to take instructions and notes regarding their Wills and Powers of Attorney
  • Conduct client meetings to take instructions for Probate and Estate Administration
  • Advised clients on their rights based upon applicable laws or regulations.
  • Assisted legal staff with organisation and administrative tasks.
  • Developed organisation systems for filing contracts, agreements, court documents, legal records, reports and agendas.
  • Utilised LEAP system to invoice clients.
  • Enhanced solicitor satisfaction ratings by efficiently resolving issues.
  • Organised legal documents in company filing systems and databases.
  • Responded to client calls and inquiries to deliver applicable information.
  • Drafted motions, briefs and other legal documents.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Created and updated case management and client account databases.
  • Knowledgeable dealing with affidavits, motions and exhibit preparation.
  • Organised exhibits and arguments to present evidence on behalf of clients.
  • Prepared probate documents, including wills and trusts.
  • Compiled and filed legal documents related to estate planning.
  • Reviewed applications for probate and ensured accuracy of all information provided.
  • Organised client files in an efficient manner to ensure quick access when needed.
  • Provided guidance and advice to clients regarding their estates and assets.
  • Maintained records of all probates granted by the court.
  • Ensured that all paperwork was completed accurately and timely according to state laws and regulations.
  • Prepared financial statements for review by executors, or other parties involved in the probate process.
  • Coordinated with various stakeholders such as banks, insurance companies, government agencies, to provide necessary documentation for processing of probate.
  • Conducted research on relevant laws and regulations pertaining to estate planning matters.
  • Researched case law to determine validity of claims made against estates.
  • Responded promptly to inquiries from beneficiaries or other interested parties regarding status of their cases.
  • Managed communication between attorneys, executors, trustees, court personnel, creditors, throughout the entire process.
  • Created reports summarisng activities performed during each stage of the probate process.
  • Examined legal documents and assured adherence to laws and court procedures.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
  • Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
  • Prepared lists of overdue accounts, license suspensions and issuances.
  • Conducted due diligence investigations into third-party use of client's protected works or inventions.

Fresh Department Manager

Woolworths
Moama, NSW
09.2009 - 10.2023
  • Managed the daily operations of the Fresh Department, including scheduling and supervising staff.
  • Developed and implemented effective departmental policies and procedures.
  • Ensured compliance with health and safety regulations in the Fresh Department.
  • Maintained accurate records of stock levels, orders, sales figures, and expenses.
  • Conducted regular performance appraisals for Fresh Department staff members.
  • Monitored customer service standards to ensure a high level of customer satisfaction.
  • Responded to customer inquiries regarding products in the Fresh Department.
  • Ordered fresh produce from suppliers on a regular basis according to demand.
  • Planned promotional activities to increase sales of fresh items in the store.
  • Organised special events such as cooking demonstrations or tastings in the store.
  • Analysed sales data to identify trends and adjust product mix accordingly.
  • Monitored inventory levels and adjusted ordering patterns when necessary.
  • Implemented strategies to reduce waste and optimise efficiency in the department.
  • Provided leadership, guidance, and support to all Fresh Department team members.
  • Performed weekly audits of pricing accuracy throughout the department.
  • Resolved conflicts between customers and staff in a professional manner.
  • Performed cycle counts and monthly inventory audits.
  • Hired and trained team members to carry out department tasks.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Organised team activities to build camaraderie and foster pleasant workplace culture.

Paralegal

Dawes and Vary Riordan Lawyers
Echuca, VIC
03.2017 - 09.2023

Education

Certificate II Community Services -

Campaspe College of Adult Education
Echuca, VIC
03-2011

High School Diploma -

Rochester Secondary College
Rochester, VIC
12-2008

Certificate IV Accounting And Bookkeeping -

Swinburn University of Technology
Online

Skills

  • Teamwork and Collaboration
  • Excellent Communication
  • Supervision and leadership
  • Attention to Detail
  • Analytical and Critical Thinking
  • Cultural Awareness
  • Clerical Support
  • Data Management
  • Self-Directed
  • Microsoft Office
  • Organisation
  • Time Management
  • Team building
  • Microsoft Word
  • Data Entry
  • Report Preparation
  • Legal Research
  • Documentation editing
  • Contract Review
  • Case Management
  • Oral communication
  • Motions drafting and filing
  • Legal documents
  • Office Administration
  • Client Communication
  • Bill coordination
  • LEAP software
  • LAWDOCS software
  • Project Management
  • Confidentiality
  • Proofreading
  • File review
  • Order Processing
  • Loss Prevention
  • Store Cleaning
  • Sales Promotion
  • Stock replenishment
  • Point of sale systems
  • Cash Handling Accuracy
  • Merchandise Display
  • Display Maintenance
  • Professional Appearance
  • Store maintenance
  • POS System Operation
  • Inventory Tracking
  • Product Merchandising
  • Customer Assistance

Timeline

Law Clerk

Cosgriff Lawyers
09.2023 - Current

Paralegal

Dawes and Vary Riordan Lawyers
03.2017 - 09.2023

Fresh Department Manager

Woolworths
09.2009 - 10.2023

Certificate II Community Services -

Campaspe College of Adult Education

High School Diploma -

Rochester Secondary College

Certificate IV Accounting And Bookkeeping -

Swinburn University of Technology

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Angie Young