Angie Paola Ardila Pineros
Sydney,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
MCS | Mendizabal Container Solutions
04.2023 - 05.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Waitress
Andres Carne De Res
06.2022 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Bartender
Crazy Shots Modelia
02.2019 - 12.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
Customer Service Agent
Rappi S.A
04.2018 - 07.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Communicated with clients regarding account services, statements, and balances.
- Handled customer inquiries and suggestions courteously and professionally.
Education
CBD College
Sydney, NSWSkills
- Shipment Optimization
- Attention to Detail
- Update Signs
- Enter Data
- Picking and Packing
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Warehouse Worker
MCS | Mendizabal Container Solutions
04.2023 - 05.2023
Waitress
Andres Carne De Res
06.2022 - 12.2022
Bartender
Crazy Shots Modelia
02.2019 - 12.2019
Customer Service Agent
Rappi S.A
04.2018 - 07.2018
CBD College
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