Angkawut Ratsamuth (Johnny)
Southbank,Victoria
Summary
I am a dependable person with over 5 years working in hospitality industry, who is great at time management. Vast working experiences who can handle multiple. A great team worker and able to work independently. Full dedication to my job to achieve company’s goals along with my career.
Overview
7
7
years of professional experience
Work History
Kitchen Assistant
11Inch Pizza
10.2022 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Food preparation - Washed, peeled, and cut vegetables.
- Cleaned and sanitized dishes and utensils.
- Restocked supplies.
- Delivery
Night Auditor
Vibe Hotel Melbourne
10.2022 - 07.2023
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
Duty, Manager
Oriental Residence Bangkok
07.2021 - 09.2022
- Resolve customer issues, complaints, problems with efficient manner.
Team Leader, Guest
Oriental Residence
07.2019 - 06.2021
- Service
- Leading by example at all times, providing support, encouragement and help where needed to other team members
Guest service agent
Oriental Residence Bangkok
08.2018 - 06.2019
- Greeting guests upon arrival and making them feel welcomed
- Assist in check in/out procedure and processing guest payments
- Handling guest requests and able to provides what customer needs
F&B Attendant
Cafe Claire
06.2016 - 01.2018
- Welcome guests, take and deliver customer orders
- Consistently delivers high level of customer service
- Making simple coffee e.g Latte, Flat white, Americano
Education
Business - Administration, Hotel Management
Stamford International University
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Rasami British International School
Skills
- Critical Thinking
- Problem Solving
- Customer Service
- Teamwork
- Good sense of humour
- Adaptability
- Decision Making
- Flexibility
- RSA certificate
Timeline
Kitchen Assistant
11Inch Pizza
10.2022 - Current
Night Auditor
Vibe Hotel Melbourne
10.2022 - 07.2023
Duty, Manager
Oriental Residence Bangkok
07.2021 - 09.2022
Team Leader, Guest
Oriental Residence
07.2019 - 06.2021
Guest service agent
Oriental Residence Bangkok
08.2018 - 06.2019
F&B Attendant
Cafe Claire
06.2016 - 01.2018
Business - Administration, Hotel Management
Stamford International University
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Rasami British International School
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