Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Angus Armstrong

Bentleigh East,VIC

Summary

I am a warm, confident and engaging person with a proven track record in enhancing customer service and teamwork, proficient in demonstrating exceptional problem-solving and organizational skills. I excel in multitasking and maintaining high-quality standards while maintaining adequate pace across various roles significantly improving operational efficiency. Skilled in both verbal communication and attention to detail, as well as happy to take direction contributing to positive customer experiences and workplace harmony. I am a sharp, highly visual individual with a strong creative bent

Overview

7
7
years of professional experience

Work History

Crew Member and Barista

McDonald's
03.2021 - Current
  • Worked front counter, drive-thru and cafe
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Bus Boy

Lucky 13 Garage
03.2021 - 07.2021
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Assisted with bussing tables and cleaning up spills.

Casual Retail Assistant

Dolly's Cafe- School Cafe
01.2018 - 12.2019
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Casual assistance during morning rush hour

Community Clean Up Volunteer

School Extra Curricular
09.2019 - 09.2019
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Improved sanitation levels within the community through proper disposal of waste materials collected during cleanups.
  • Enhanced community aesthetics by participating in regular clean-up efforts

Work Experience

Marriner Theatres
04.2018 - 04.2018
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Work Experience

Princess Pictures
04.2018 - 04.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Sorted, organized, and maintained files.
  • On set assistance

Pamphlet Deliverer

Making Eyes Optometry
01.2017 - 01.2017

Education

Bachelor of Creative Arts - Studio Arts

Australian Catholic University
Melbourne, VIC
10.2025

High School Diploma -

St Michaels Grammar School
St Kilda, VIC
11.2020

Skills

    Customer Service

    Teamwork and Collaboration

    Problem-Solving

    Attention to Detail

    Excellent Communication

    Organizational Skills

    Verbal Communication

    Multitasking Abilities

    Knowledge of coffee brewing and milk frothing techniques

    Classically trained in a range of artistic practises such as Painting and Ceramics

Accomplishments

  • 2022: Completed McDonald's Barista course
  • 2020: Mitre House Captain of Students, St Michaels Grammar School
  • 2020: Mitre House Drama Captain, St Michaels Grammar School
  • 2019: Mitre House Drama Captain, St Michaels Grammar School
  • 2018: Awarded Paul & James White Award for Excellent and Hilarious Performance, St Michaels Grammar School
  • 2018: Completed Safe Food Handlers Certificate, St Michaels Grammar School
  • 2018: Appeared in ABC TV Series: SuperWog
  • 2015: speaking Role in Short Film: The Fox


References

Georgia Vaughan- McDonald's Manager

Phone: 0434530941


Rebecca Sheers- Head of Mitre House, St Michaels Grammar Shool

Phone: 03 8530 3233


Steven Downes- Marriner Theatres

Phone: 03 9299 9850


Sharron Willing- childcare and house minding client

Phone: 0419483694

Timeline

Crew Member and Barista

McDonald's
03.2021 - Current

Bus Boy

Lucky 13 Garage
03.2021 - 07.2021

Community Clean Up Volunteer

School Extra Curricular
09.2019 - 09.2019

Work Experience

Marriner Theatres
04.2018 - 04.2018

Work Experience

Princess Pictures
04.2018 - 04.2018

Casual Retail Assistant

Dolly's Cafe- School Cafe
01.2018 - 12.2019

Pamphlet Deliverer

Making Eyes Optometry
01.2017 - 01.2017

Bachelor of Creative Arts - Studio Arts

Australian Catholic University

High School Diploma -

St Michaels Grammar School

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