Angus Collins
Geelong
Summary
Motivated, Enthusiastic and Hard Working. I have worked in Hospitality for the past 7 years and have been committed to customer service and high levels of customer satisfaction while working flexible shifts in varied team orientated roles. For the last two years I have fulfilled team leader roles, responsible for staffing and shift allocations in addition to general hospitality and service tasks.
Overview
7
7
years of professional experience
Work History
Team Leader
Grill'd
01.2023 - Current
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- General food preparation
- Stocktake
- Opening and Closing procedures - Allocation of shift requirements (foodstuffs and staff)
- Reconciliation of Cash and EFT transactions
Bartender
Torquay Hotel
01.2022 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Shift Manager and Bartender
The Harp of Erin Hotel
01.2021 - 01.2022
- Promoted a positive work environment through open communication and constructive feedback.
- TAB processing and end of shift reconciliation
- Staff Allocation on shift
- Bottle Shop attendant
Bartender
London Tavern Hotel
01.2019 - 01.2020
- Floor person
Waiter
Buoy Pizza
01.2018 - 01.2019
Education
St Kevin's College
Basketball Program
Box Hill Senior Secondary
Skills
- Teamwork and collaboration
- Strong multitasking
- Customer service focus
- Cleanliness
Hobbies and Interests
- Basketball
- Basketball referee
- Running
- Swimming
Personal Information
Date of Birth: 01/08/99
Timeline
Team Leader
Grill'd
01.2023 - Current
Bartender
Torquay Hotel
01.2022 - 01.2023
Shift Manager and Bartender
The Harp of Erin Hotel
01.2021 - 01.2022
Bartender
London Tavern Hotel
01.2019 - 01.2020
Waiter
Buoy Pizza
01.2018 - 01.2019
Basketball Program
Box Hill Senior Secondary
St Kevin's College
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