Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Operations Consultant
McDonald's
09.2013 - Current
Monitored corporate policies and procedures, ensuring compliance with federal regulations.
Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
Implemented processes and procedures to improve overall efficiency in operations.
Adapted quickly to changing project priorities and job specifications through [Skill].
Identified and analyzed project risks and developed mitigation strategies.
Developed program plans, goals, objectives, and milestones for evaluating and measuring effectiveness of operations.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Business Management
Charlie Bell (hamburger University)
Sydney, NSW
Skills
Office Operations
Store Operations
Data Operations
Operational Efficiency
Reporting and Analysis
Payroll Operations
Customer Relationships
Coaching and Mentoring
Compliance Understanding
Recruiting and Hiring
Accomplishments
Junior Manager of the year 2016
Manager of the Year 2018
Restaurant Manager of the Year 2019
Supervised team of 500 staff members.
Documented and resolved KPI's over a 6 month process for our whole patch(5 stores) which led to a major improvement in all KPI's as shown in spread sheet.