Angus Hay
Brisbane
Summary
During my tenure in medical technology sales have proven that
I am effective at working independently and as a contributing member of a team. Talented in day-to-day product and surgical knowledge as well as a highly driven salesperson.
My key assets revolve around my interpersonal skills, client facing sales, account management, relationship building and teamwork.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work History
Product Specialist - Distal Extremities and Trauma
Arthrex
01.2024 - Current
- Working with the sales representatives to build key client relationships with surgeons and to engage them on a higher level
- Providing surgical support for distal extremities and trauma in theatre
- Seek out new business targets and create strategy on how to obtain the goals. - with sales calls or other means
- Assisting and training in cadaver lab workshops alongside our medical education faculty for surgeons
- Collaborating on workshops and innovation summits with the marketing teams
- Help manage key accounts stock levels alongside the representatives who run the accounts
- Booking surgical cases wether liaising with surgeons rooms or the surgeons themselves
Sales Representative
Arthrex
01.2023 - 01.2024
- Partnering with orthopaedic surgeons to ensure our implants and products are being used in the correct way
- Educating surgeons in cadaver labs and in surgery on innovation and technique updates
- Upgrading training registrars and specialists skills in cadaver labs through innovation of techniques or new products
- Account management - ensuring hospitals and key customers are set up correctly with the correct implants for surgery
- Logistics - communicating heavily with our warehouse and shipping teams to ensure our products make it to the correct hospital at the correct time, whilst also relaying this to the hospital sterilising team
Clinical Specialist/Territory Manager
LMT Surgical (EBOS Group)
08.2021 - Current
- A similar role to my previous employer, providing clinical/product knowledge and increasing efficiency in a theatre environment to orthopaedic surgeon's, registrars and PHO's
- Focused on extremities trauma, small joint arthroplasty and biologic's
- Within 2 months of being the clinical I surpassed the territory manager looking after the territory and was granted 3 hospitals to manage
- Since taking over the territory we have seen an approx 20% growth in the account making it the second largest account in APAC
- I have had the opportunity to take on leadership roles and run training's company wide on some system's and help on board new starters
- Developed and maintained key relationships with surgeon's in the territory, while also being able to achieve large amounts of new business
Trauma Orthopaedics - Clinical Support and Sales
Medical + Optical (Acumed)
01.2021 - 08.2022
- Provided surgeon's support in extremities trauma orthopaedic surgical setting regarding M+O's companies medical device's and the correct use of them
- Updating surgeons on new techniques and new technology by sales
- I predominantly oversee distal radius, ulna shortening, ankle, distal radius and clavicle fixation operations
- Aiding in operations, with my knowledge of the correct surgical technique and product knowledge by assisting scrub nurses and advising surgeons
- There is a large logistical part to this job and ensuring the correct products are at the operations every time, communicating with hospitals, warehousing, nursing staff, surgeons rooms and/or surgeons
- I have had multiple instances lately of organising, attending and presenting technology to surgeons and registrars
Queensland Sales Representative/Service Technician
Hipac Healthcare
10.2020 - 03.2021
- Medical device sales representative for all of QLD. The product portfolio is theatre based; therefore more of my clients where surgeons, NUM's, CN's and anesthetists
- Responsible for generating new customer leads, product sales, support and customer service
- Large amount of travel to all of QLD to give support to every hospital required
- Relationship building with nurse managers, CN's and surgeons best trying to cater to their needs
- Consulted on day-to-day problems in operating theatres regarding patient positioning and how best to overcome issues, using our products
- Problem solving with products, and would be expected to fix the issue either on the spot or by communication with head office
- Trained theatre staff from nurses to surgeons on product use and maintenance via "in-service" and trial periods, where I offered in house support
Clinical Medical Assistant
Brisbane Northside Emergency
01.2020 - Current
- Employed by emergency consultants to assist with procedures and medical notes
- Obtained patients medical history, including medication information, symptoms and allergies
- Ordering pathology and radiology, based on presentation and history
- Collecting results and disclosing them to emergency doctors
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Assisted physicians in procedures such as MUA's, suturing lacerations, nerve blocks, splints and casts.
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, heart rate, respiratory rate and documented results with accuracy
- Prepared patients for procedures, suture removal and dressing changes
- Taught patients about medications, procedures and care plan instructions
Medical Supplies Assistant
SLR Medical Services
06.2020 - 03.2021
- reliable for the storage, management and fitting of orthopaedic aids such as moonboots, crutches, splints and slings in emergency centres
- Frequent stock stake and ordering of orthopaedic products for patients in emergency centre
- Dealing with suppliers and stores on a day to day basis to maintain flow and availability of products
Operating Theatre Orderly
St Vincents Private Hospital Northside
09.2017 - Current
- Worked closely in a theatre team with anesthetist's, surgeon's and nurses with roles focusing in patient positioning, assisting in setting up of operating room's and aiding surgeon's with procedures and understanding of their preferences for surgery
- This role requires a knowledge of the operating theatre and how surgery works
- Developed an understanding for the need of team work and communication, and greatly developed these skills
- Became competent in a variety of equipment and positioning setups for multiple specialties mainly orthopaedic, cardiac, general and neuro surgery
- Competently trained in the setup of robotic surgery such as the Mako and Da Vinci robots
Theatre Orderly
St Andrews War Memorial Hospital
01.2015 - 01.2018
- Same role as above
Product Design Assistant
Reliance Water Controls
09.2012 - 11.2013
- Understanding of warehousing, distribution, manufacturing and assembly
- Customer service was key in this role as I had to maintain relationships
- Sales based role in helping deliver what the customer wanted
- Allowed me inter-Europe travel for work to discuss face to face with clients on their product needs
Education
Bachelor of Science - Biomedical Sciences
Queensland University of Technology
Brisbane 01.2017 - Current
Law
Oxford Brookes
UK 09.2012 - 2014.05
A Level's -
Cheltenham College
UK 01.2006 - 2012.06
Accomplishments
Work accomplishments:
Platinum performers list - Arthrex 2023 and 2024
Runner up sales person of the year - LMT 2022
Non-work accomplishments:
Rugby Club Captain (University of Queensland) - 2019-2021 season
- Leadership role as head of all players
- In charge of player welfare and management
- Aiding the day to day running of the club
- Event management
- Communication from club executive to players and leadership group
- In charge of organising tours
Rugby
- Private school combined barbarians (2011) training squad
- Premiership winner with University of Queensland (2017)
The Gentleman's Ball Association (charity) 2019-2023
- Member of the board
- Charity in aim of event management to raise money for a nominated charity every year
Target Rifle Team
- Great Britain u19 target rifle team 2013
Military
- Member of army combined cadet force (UK)
Timeline
Product Specialist - Distal Extremities and Trauma
Arthrex
01.2024 - Current
Sales Representative
Arthrex
01.2023 - 01.2024
Clinical Specialist/Territory Manager
LMT Surgical (EBOS Group)
08.2021 - Current
Trauma Orthopaedics - Clinical Support and Sales
Medical + Optical (Acumed)
01.2021 - 08.2022
Queensland Sales Representative/Service Technician
Hipac Healthcare
10.2020 - 03.2021
Medical Supplies Assistant
SLR Medical Services
06.2020 - 03.2021
Clinical Medical Assistant
Brisbane Northside Emergency
01.2020 - Current
Operating Theatre Orderly
St Vincents Private Hospital Northside
09.2017 - Current
Bachelor of Science - Biomedical Sciences
Queensland University of Technology
01.2017 - Current
Theatre Orderly
St Andrews War Memorial Hospital
01.2015 - 01.2018
Product Design Assistant
Reliance Water Controls
09.2012 - 11.2013
Law
Oxford Brookes
09.2012 - 2014.05
A Level's -
Cheltenham College
01.2006 - 2012.06
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