Angus Hicban-Lee
Buxton,NSW
Summary
Organized hardworker with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician
Total Water Solutions
Picton, NSW
09.2022 - 03.2026
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Trained junior technicians on equipment operation and safety protocols to improve team efficiency.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Retail Store Manager
Total Water Solutions
Picton, NSW
03.2021 - 07.2022
- Managed daily store operations to ensure optimal customer service and satisfaction.
- Implemented inventory management practices to minimize stock discrepancies.
- Developed promotional displays to enhance product visibility and drive sales growth.
- Resolved customer inquiries and complaints effectively, enhancing brand loyalty.
Barista
Elephant Boy Cafe
Bowral, NSW
02.2020 - 12.2020
- Developed expertise in crafting high-quality beverages, ensuring consistency and taste standards.
- Trained new staff on coffee preparation techniques and customer service best practices.
- Managed inventory levels, reducing waste through effective stock control measures.
- Streamlined order processing, enhancing efficiency during peak hours to improve customer satisfaction.
Night Fill
Woolworths
Bowral, NSW
05.2018 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Education
High School Certificate -
Moss Vale High
07-2018
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
Certification
- White Card
- Working at Heights
- First Aid and CPR
- Full licence
- EWP up to 15m
- Confined Spaces
- Gas detection
- General tool knowledge
- Barista License
Timeline
Service Technician
Total Water Solutions
09.2022 - 03.2026
Retail Store Manager
Total Water Solutions
03.2021 - 07.2022
Barista
Elephant Boy Cafe
02.2020 - 12.2020
Night Fill
Woolworths
05.2018 - 01.2019
High School Certificate -
Moss Vale High