Angus Moller
Leongatha,VIC
Summary
Customer Service Professional with over 8 years of experience in fast-paced hospitality, food service and customer-facing environments. Experienced in drive-thru operations, cash handling, food safety, team training and conflict resolution. Recognised for maintaining high service standards during busy periods while delivering friendly and efficient customer service.
Overview
8
8
years of professional experience
Work History
Overnight Crew Member
Mcdonald’s
Noble Park, VIC
07.2024 - Current
- Deliver exceptional customer service across drive-thru, front counter, kitchen and McCafe operations.
- Process customer orders and payments accurately in a fast-paced environment.
- Prepare food and beverages while maintaining strict food safety and hygiene standards.
- Collaborate with team members to achieve service targets during peak trading periods.
- Resolve customer concerns professionally and efficiently.
- Maintain cleanliness and organisation across all workstations.
General Manager
ALLTAC
Pakenham, VIC
01.2022 - 07.2024
- Managed day-to-day business operations, project scheduling and staff coordination.
- Oversaw installation projects across Australia, ensuring deadlines and quality standards were met.
- Coordinated inventory management, material procurement and logistics.
- Supervised employees and contractors on installation projects.
- Maintained relationships with clients, suppliers and project stakeholders.
- Organised deliveries, project resources and workforce scheduling.
- Identified operational issues and implemented practical solutions to improve efficiency.
Installation & Operations Assistant
ALLTAC
Pakenham, VIC
01.2021 - 01.2022
- Assisted with tactile installation projects on commercial and public infrastructure sites.
- Prepared materials and equipment for installation teams.
- Conducted site work across multiple locations throughout Australia.
- Assisted with stock control and warehouse operations.
- Performed deliveries and logistics support.
Farm Hand
Valley Park Farms
Officer, VIC
01.2021 - 01.2022
- Operate farm equipment safely and efficiently.
- Monitor livestock health and welfare.
- Perform maintenance and general farm duties.
- Work independently in physically demanding conditions.
Crew Member
Mcdonald’s
Leongatha, VIC
10.2018 - 01.2021
- Provided customer service in a high-volume restaurant environment.
- Assisted with food preparation, cash handling and drive-thru operations.
- Maintained speed and accuracy during peak service periods.
- Supported training and development of new crew members.
Education
Mary MacKillop Catholic Regional College
Leongatha, VICSkills
- Customer Service
- Drive-Thru Operations
- Cash Handling & EFTPOS
- Food Safety & Hygiene
- Inventory Management
- Team Leadership
- Staff Training
- Time Management
- Problem Solving
- Team Collaboration
- Conflict Resolution
- Communication Skills
Timeline
Overnight Crew Member
Mcdonald’s
07.2024 - Current
General Manager
ALLTAC
01.2022 - 07.2024
Installation & Operations Assistant
ALLTAC
01.2021 - 01.2022
Farm Hand
Valley Park Farms
01.2021 - 01.2022
Crew Member
Mcdonald’s
10.2018 - 01.2021
Mary MacKillop Catholic Regional College