Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angus Oldaker

27 Earl St KEW

Summary

Dynamic Operations Manager with a proven track record at The Real Christmas Tree Elves, adept in leading teams to exceed strategic goals. Excelled in customer relations management and inventory oversight, enhancing operational efficiency and safety. Skilled in fostering great communication, both as a leader and in customer service, ensuring high satisfaction and team effectiveness.

Overview

2025
2025
years of professional experience

Work History

Operations Manager

The Real Christmas Tree Elves
11.2024 - 01.2025
  • Oversaw and directed daily business operations, leading teams to achieve strategic goals.
  • Managed inventory and supply chain operations to deliver goods and services timely and accurately.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Ensured the safety of our employees by handling staff training aimed at upskilling and adherence to workplace safety standards.

Food Service Assistant

Monash Health
05.2022 - Current
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.

Store Team Member

Harris Scarfe
08.2021 - 01.2022

Having never been in retail before, working at Harris Scarfe I have learnt the main skills of stock management and customer service. At Harris Scarfe completed tasks such as:

  • Performing quality control on finished products to identify and remove damaged items from distribution.
  • Kept storage areas organized, clean and secure
  • Aimed to satisfy and assist all customers as they enter the store, to ensure they feel safe and comfortable to increase their likelihood to purchase products.

Front of House Team Member

The Summit Pizza Bar
08.2021 - 01.2022
  • I learned how to deal with fast-paced work.
  • Managing different tasks simultaneously under pressure.


Coaching Staff Member

Ballarat Clarendon College

I volunteer coach the younger students to row at Clarendon. I motivated the students to become stronger, more skilled and more effective through training habits and proper technique. I find this very fun to be able to pass on my knowledge of the sport to younger students.

Waiter

Chat For Tea Restaurant
07.2018 - 09.2021
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgement and commitment to service.


Education

High School Diploma -

Ballarat Clarendon College
Ballarat
11.2020

Associate of Applied Science - Osteopathy

RMIT University
Bundoora, VIC
11-2025

Skills

  • Great customer service
  • Customer relations management
  • Accurate money handling
  • Tableside Service
  • Great communication skills
  • Ability to understand customers
  • Great communication
  • Great customer service

References

Jeremy Monaghan (Real Christmas Tree Elves) - 0417153544

Thenul Munasinghe (Real Christmas Tree Elves) - 0422836540

Milena Ivanovic (Monash Health) - 0425747067


Timeline

Operations Manager

The Real Christmas Tree Elves
11.2024 - 01.2025

Food Service Assistant

Monash Health
05.2022 - Current

Store Team Member

Harris Scarfe
08.2021 - 01.2022

Front of House Team Member

The Summit Pizza Bar
08.2021 - 01.2022

Waiter

Chat For Tea Restaurant
07.2018 - 09.2021

Coaching Staff Member

Ballarat Clarendon College

High School Diploma -

Ballarat Clarendon College

Associate of Applied Science - Osteopathy

RMIT University
Angus Oldaker