Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Plumber
Simon McNeven & Co
Brisbane, QLD
11.2023 - Current
Visited customer sites to assess their needs and provide estimates for repair jobs.
Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Shut off steam or other gases or liquids from pipes to conduct maintenance.
Inspected drainage and other plumbing systems to identify necessary repairs.
Inspected and tested installed systems to isolate and identify faults.
Modified piping systems with task-specific tools to complete preventive maintenance.
Maintained tools and equipment to keep supplies in excellent working condition.
Cut openings in walls or floors to accommodate pipes and fittings.
Identified and located required tools prior to starting each project.
Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
Followed relevant codes, regulations, and safety techniques.
Cut diverse pipe sizes and lengths to prepare for installation.
Installed and repaired water supply lines, waste disposal systems, and related appliances.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Apprentice Plumber
Simon McNeven & Co
Brisbane, QLD
03.2018 - 11.2023
Repaired dishwashers and kitchen equipment that incorporated gas and water consumption.
Utilized hand tools such as wrenches and saws during installation process.
Cut diverse pipe sizes and lengths to prepare for installation.
Inspected installations to repair leaks and make adjustments to pipes.
Removed waste material from work sites after completing projects safely.
Connected gas lines to stoves, furnaces, grills following safety protocols.
Operated equipment and remained focused on safety at all times.
Responded promptly to customer inquiries regarding plumbing problems or installations.
Inspected work sites for holes and damage.
Determined right tools and equipment needed to successfully complete jobs.
Replaced worn washers in faucets to prevent leakage issues.
Cut and beveled piping using cutting torches, saws and threading machines.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Repaired leaking valves, replaced defective washers and gaskets, repaired or replaced broken pipes.
Installed valves, hangers and flanges inside piping systems.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Cleaned up job sites at the end of each shift to ensure a safe working environment for others.
Assisted with customer requests and answered questions to improve satisfaction.
Completed day-to-day duties accurately and efficiently.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Delivered products to customer locations on time.
Identified needs of customers promptly and efficiently.
Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)