
I am a 20-year-old professional with experience in disability support, retail, and hospitality, bringing strong communication and interpersonal skills to every role. I am passionate about delivering person-centered service, whether supporting individuals with daily living or assisting customers in fast-paced environments. Known for problem-solving and staying calm under pressure, I adapt quickly to diverse situations while maintaining high standards of care, compliance, and reliability. With excellent time management and a strong work ethic, I am committed to building trust, fostering positive relationships, and contributing value to both clients and employers.
Delivered one-on-one disability support, including personal care, transport, community access, and skill-building. Assisted clients with daily living tasks, household duties, and participation in recreational activities. Monitored and documented progress, behaviors, and well-being, providing updates to families and stakeholders. Developed service agreements that aligned with NDIS requirements and participants' goals. Managed sole trader responsibilities such as scheduling, invoicing, and compliance and tax obligations. Built strong, trusting relationships with participants, families, and coordinators. Skills gained include person-centered care, communication, business management, crisis management, adaptability, and strong knowledge of NDIS frameworks, policies, compliance, and participant rights.
Provided personal care, household assistance, and transport to support daily living and independence. Helped clients engage in social, educational, and community activities, while promoting health, well-being, and behavior strategies. Maintained accurate documentation, including shift notes, incident reports, and progress records, in line with NDIS standards. Advocated for participant rights, fostering choice, inclusion, and empowerment. Developed strong interpersonal, communication, organizational, and problem-solving skills, working independently or in teams with empathy and cultural sensitivity. Qualified with first aid, CPR, NDIS Worker Screening, and manual handling training, holding a valid Automatic Driver's License and access to a reliable, insured vehicle.
Prepared and served beverages while ensuring RSA compliance, taking orders, processing payments, and recommending menu items with professionalism. Assisted with food preparation, plating, and kitchen support to maintain timely, high-quality service. Maintained a clean and organized bar, dining area, and kitchen areas, managing stock rotation and restocking. Adhered to health, safety, and food hygiene standards while handling difficult situations calmly. Developed strong communication, teamwork, and customer service skills, with the ability to multitask, manage time effectively, and stay adaptable, energetic, and professional under pressure in fast-paced hospitality environments.
Operated registers and EFTPOS systems accurately while securely handling cash, sales, and refunds. Delivered friendly customer service by assisting with purchases, promotions, and bagging groceries. Maintained cleanliness and safety at checkouts, restocked shelves, and supported store displays during quieter times. Followed policies on security, loss prevention, and sale of restricted items. Developed strong skills in problem-solving, teamwork, and time management in a fast-paced retail environment.