ANH HOANG (KEY)

Work History

Master Rolls VietNam

09.2024 - Current

Prepare and serve various of dishes on menu.
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Maintained well-organized mise en place to keep work consistent.
Trained kitchen staff to perform various preparation tasks under pressure.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.

PHO HUNG VUONG SAIGON

10.2023 - 07.2024

Be responsible for preparing ingredients such as slicing meat, chopping vegetables, and preparing herbs like cilantro and Thai basil.
Assemble ingredients for various dishes, including Pho (Vietnamese noodle soup), spring rolls, or other Vietnamese specialties.
Supporting the chef with tasks like fetching ingredients, maintaining cleanliness, and ensuring smooth operation during busy times.
Keeping the kitchen area clean and organized, washing dishes, and ensuring equipment is maintained properly.
Working closely with other kitchen staff to ensure orders are prepared accurately and efficiently.
Have the traditional Vietnamese cooking techniques, such as broth preparation for Pho, handling rice noodles, and balancing flavors in sauces and soups.
Portioning ingredients, plating dishes attractively, and following recipes accurately to maintain consistency in flavor and quality.

SHARETEA

08.2023 - 05.2024

Prepare a wide range of boba tea beverages, including traditional milk tea, fruit tea, smoothies, and specialty drinks, following recipes and customer preferences for sweetness and ice level.
Clear and effective communication with customers and coworkers, including listening to customer preferences, and coordinating tasks with team members.
Monitoring inventory levels of boba ingredients, tea leaves, syrups, and other supplies, and restocking as needed to ensure smooth operations and prevent shortages during peak hours.
Performing routine maintenance tasks on equipments, such as cleaning boba cookers, tea brewing machines, blenders, and sealing machines, to ensure proper functioning and sanitation.
Adhering to food safety and hygiene standards, including wearing gloves when handling food items, and maintaining cleanliness in food preparation areas to prevent contamination.
Effectively managing multiple tasks simultaneously, such as taking orders, preparing beverages, restocking supplies, and cleaning workstations, to maintain efficiency during busy periods.

PHUOC THANH BAKERY

12.2022 - 10.2023

Oversee daily operations and ensure workflow efficiency.
Monitored and replenished inventory of ingredients to meet daily demands and minimize waste.
Supervise and train staff, ensuring top-tier service.
Handle branch budget, expenses, and cash records.
Skilled in selecting and preparing fresh ingredients such as Vietnamese baguettes, pickled vegetables, meats, and sauces.
Maintain quality and safety standards.
Address customer feedback and concerns.
Coordinate with marketing to boost sales.
Report branch performance to upper management.
Maintained consistency in food preparation techniques and portion sizes to uphold quality standards.

THE ALLEY LUJIAOXIANG

10.2022 - 02.2023

Provided exceptional customer service, ensuring a welcoming and friendly atmosphere.
Proficient in crafting drinks with precision and consistency.
Skillful in creating aesthetically pleasing beverages, adhering to The Alley's standards.
Familiarity with The Alley's menu offerings, including speciality drinks and seasonal promotions.
Managed inventory of milk, tea, syrups, and other supplies to ensure availability.
Worked closely with team members to maintain smooth operations during peak hours.
Maintained cleanliness of work area and equipment, adhering to health and safety standards.
Followed health, safety and sanitation guidelines to pass state inspections.
Washed and cleaned tea maker, french press and espresso machine to remove mineral and hard water deposits.