Summary
Work History
Education
Skills
Timeline
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Anh Ngo

KELVIN GROVE,Queensland

Summary

Proven in enhancing operational efficiency at Hospital Setting and Aged Care Setting, I excel in workplace safety and customer service. Leveraged technology for resource optimization and delivered exceptional service under pressure at Friend's Workplace. Demonstrated strong time management and team collaboration, significantly improving service delivery and customer satisfaction.

Work History

Placement

Hospital Setting and Aged Care Setting
Brisbane, QLD
06.2024 - 10.2024
  • Performed routine inspections of work areas, promptly addressing any issues or hazards that arose during daily operations.
  • Evaluated potential risks associated with planned activities, developing contingency plans as necessary to minimize disruptions or delays in progress.
  • Coordinated logistics efforts for acquiring necessary resources, streamlining supply chain management processes as needed for maximum efficiency gains.
  • Maximized resource utilization by employing advanced technology for material extraction.

Waitress Trainee

Friend's Workplace
Brisbane, QLD
05.2024 - 06.2024
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

BBA - Business Management

University of Queensland
Brisbane, QLD
01-2027

Skills

  • Cleanliness
  • Customer service
  • Time management
  • Team collaboration
  • Verbal and written communication
  • Patience and persistence
  • Workplace safety

Timeline

Placement

Hospital Setting and Aged Care Setting
06.2024 - 10.2024

Waitress Trainee

Friend's Workplace
05.2024 - 06.2024

BBA - Business Management

University of Queensland

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Anh Ngo