Anh Nguyen
Franklin,ACT
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Front-End Assistant
Costco Wholesales Canberra
Majura, ACT
10.2023 - Current
- Processed customer payments quickly and returned exact change and receipts.
- Assisted customers with product selection and purchase decisions.
- Built and maintained productive relationships with employees.
- Handled cash transactions and ensured accuracy when entering payments into system.
- Coordinated store events such as promotions, sales, or in-store activities.
- Built strong relationships with customers through excellent customer service practices.
- Welcomed customers, offering assistance to help find store items.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Checked personal identifications during alcohol and tobacco sales.
- Completed day-to-day duties accurately and efficiently.
Store Manager
Chatime
Acton, ACT
07.2022 - Current
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
- Formed and sustained strategic relationships with clients.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Mitigated business risks by working closely with staff members and assessing performance.
- Ensured compliance with safety regulations and company policies.
- Prepared staff work schedules and assigned team members to specific duties.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Updated and maintained store signage and displays.
- Recruited, trained and supervised new employees.
T-rista
Chatime
Canberra, ACT
02.2017 - 12.2020
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Offered friendly and efficient service to all customers, handled challenging situations with ease
- Developed and maintained courteous and effective working relationships
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Vina Groceries (Family Business)
Canberra, ACT
02.2017 - 10.2023
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Answered phone calls to assist customers with questions and orders.
- Counted and balanced cashier drawers.
- Issued receipts, refunds, credits or change due to customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Checked prices for customers and processed items sold by scanning barcodes
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Helped customers find specific products, answered questions, and offered product advice.
Waitress
Kinn Thai Restaurant
Canberra, ACT
12.2019 - 02.2020
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Master of Information Technology And System -
University Of Canberra
03-2023
Bachelor of Accounting -
University Of Canberra
11.2020
Bachelor of Business Administration -
University Of Canberra - Canberra, ACT
12.2019
Diploma of Business (Extended) -
University Of Canberra
02.2017
Skills
- Responsible
- Self-motivated professional
- Experienced in Microsoft Office (Word, Excel)
- Work Task Prioritization
- Reliable and Responsible
- Adaptable and Flexible
- Problem-Solving
- Training and Mentoring
- Customer Service Excellence
Availability
- Monday 9am-9pm
- Tuesday 9am-9pm
- Wednesday 9am-9pm
- Thursday 9am-9pm
- Saturday 10am-9pm
- Sunday 10am-9pm
Hobbies and Interests
- Learning and experiencing new things.
- Collaborating and building relationships with others.
- Travelling
Languages
English
Professional
Vietnamese
Professional
References
References available upon request.
Timeline
Front-End Assistant
Costco Wholesales Canberra
10.2023 - Current
Store Manager
Chatime
07.2022 - Current
Waitress
Kinn Thai Restaurant
12.2019 - 02.2020
T-rista
Chatime
02.2017 - 12.2020
Cashier
Vina Groceries (Family Business)
02.2017 - 10.2023
Master of Information Technology And System -
University Of Canberra
Bachelor of Accounting -
University Of Canberra
Bachelor of Business Administration -
University Of Canberra - Canberra, ACT
Diploma of Business (Extended) -
University Of Canberra
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