Summary
Overview
Work History
Education
Skills
Volunteering
References
Timeline
Generic

Anh Nguyen

Brisbane,QLD

Summary

Highly motivated employee with a strong desire to take on new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively without supervision and quickly mastering new skills. As an ambitious team player, I offer strong communication and problem-solving abilities in both English and Vietnamese to ensure business profitability and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Vodafone
South Brisbane, Queensland
04.2024 - Current
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Private Tutor

ATAR ADVANTAGE
South Brisbane, Queensland
01.2023 - Current
  • Collaborate with parents, psychiatrist, therapist and NDIS support workers to determine student needs, develop tutoring plans and assess student progress.
  • Develop customized lesson plans and teaching materials for each student.
  • Demonstrate data analysis and graphing applications in Excel to students.
  • Complete logs and updated student documents for institutional and personal recordkeeping.
  • Participate in faculty meetings and professional development workshops.
  • Communicate regularly with parents regarding the performance of their children.
  • Ensure that all lesson plans were aligned with state curriculum/program standards.

Private Tutor

Self-employed
South Brisbane, Queensland
02.2019 - Current
  • Design teaching materials compatible with the new QCAA syllabus.
  • Prepare learning materials for Mathematical Methods, Specialist Math and Physics for students from year 7 to 12.
  • Strategize effective study plans for individual students.
  • Utilize positive reinforcement techniques to encourage and motivate students.
  • Counsel students on study skills, organizational techniques, time management strategies.
  • Provide feedback on assignments and projects completed by students outside of class time.

Crew Member

McDonald's
Southbank, Brisbane, Queensland
12.2020 - 12.2021
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Packaged in-store and delivery orders.
  • Prepared and served food under a fast-paced environment.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Education

Bachelor/ Master of Electrical Engineering -

University of Queensland
03-2028

Certificate IV in Crime and Justice Studies -

Unity College
09.2021

Certificate II in Active Volunteering -

Volunteering Queensland
01.2021

Skills

  • Proficient in Microsoft Office and Excel
  • Python, C#, Visual Studio Code, MATLAB
  • Problem Solving
  • Innovative and Critical Thinking
  • Customer Service
  • Ability to Work in Team
  • Interpersonal Communication
  • Flexibility and Adaptability

Volunteering

Bravehearts 

11/2020-12/2020, 12/2022

  • Fundraised for education and protection programs against child sexual assaults and exploitation.

Act for Kids

12/2020-12/2020

  • Fundraised to provide education and therapy services for children exposed to domestic violence and abuse.

Childhood Cancer Support

11/2020 - 12/2020

  • Helped fundraise for accommodation and social support services to help families with children cancer patients.

References

References available upon request.

Timeline

Sales Assistant

Vodafone
04.2024 - Current

Private Tutor

ATAR ADVANTAGE
01.2023 - Current

Crew Member

McDonald's
12.2020 - 12.2021

Private Tutor

Self-employed
02.2019 - Current

Bachelor/ Master of Electrical Engineering -

University of Queensland

Certificate IV in Crime and Justice Studies -

Unity College

Certificate II in Active Volunteering -

Volunteering Queensland

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Anh Nguyen