Summary
Overview
Work History
Education
Skills
Timeline
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ANH TRAN

Summary

Hardworking and attentive receptionist experienced in organizing, record-keeping and processing database. Adds value to any organization in need of great collaboration, interpersonal skills and effective communication to work with both internal team and client.

Overview

8
8
years of professional experience

Work History

Barista/All Rounder

The Coffee Club
Brisbane
05.2022 - 01.2023
  • Greeted customers and took orders as well as operated cash registers to process payment.
  • Prepared specialty coffee and helped with kitchen preparation.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently, and maintained a clean and organized workspace.

Sales Associate

Sparkle Carwash
Brisbane
11.2019 - 02.2020
  • Greeted incoming customers and generated revenue by skillfully upselling and providing professional and polite support for sales and service needs.
  • Created and implemented store displays, promoting sales and growth.
  • Support manager with purchase orders, service contracts, recordkeeping. Operated cash register, collected payments and provided accurate change.

Assistant Merchandiser

HADDAD BRANDS
, Vietnam
02.2017 - 02.2019
  • Supported in managing mass production and distributing merchants, specialized in children’s wear, apparel, and accessories.
  • Monitored stock levels, purchasing orders, and forecasted the calendar to meet production timelines and shipping deadlines.
  • Evaluate and oversee quality control processes to ensure all products meet established standards before sending samples to the buyer team.
  • Maintained relationship with existing vendors and resolved any merchandise and production issues in a timely fashion.
  • Entered order details into system and inputted updates accordingly using internal system and Microsoft Excel.

Account Executive

TBWA\Vietnam
, Vietnam
06.2016 - 12.2016
  • Managed, implemented and report performance of client's campaigns to complete required tasks
  • Cultivated and developed client relationships to enable sustained revenue growth. Resolved issues quickly and professionally to retain client's satisfaction daily.
  • Negotiated contracts and fees with media professionals to secure pricing. Collaborated with internal stakeholders to determine budgets for clients' advertising campaigns.
  • Developed spreadsheets to track billing, client proposals, contracts, subcontracts, and subcontractor licenses.

Retail Assistant

ZALORA Vietnam
, Vietnam
03.2015 - 06.2015
  • Represented the ZALORA brand as the face and crew of the showroom
  • Create superb customer experiences by attending and assisting customer in-store for sales and service needs
  • Managed and maintained store merchandise display for showroom top condition and maximize purchases
  • Developed and maintained key relationships with consumers through communication strategies and interpersonal skills.

Education

Bachelor of Professional Communication

RMIT Vietnam
Ho Chi Minh
10-2016

Skills

  • MS Office Proficiency
  • Recordkeeping and Documentation
  • Effective communication skill
  • Dedicated team player
  • Easily adapted with open mindset

Timeline

Barista/All Rounder

The Coffee Club
05.2022 - 01.2023

Sales Associate

Sparkle Carwash
11.2019 - 02.2020

Assistant Merchandiser

HADDAD BRANDS
02.2017 - 02.2019

Account Executive

TBWA\Vietnam
06.2016 - 12.2016

Retail Assistant

ZALORA Vietnam
03.2015 - 06.2015

Bachelor of Professional Communication

RMIT Vietnam

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