Anhad Baweja
Windsor,VIC
Summary
An adaptable and responsible graduate seeking a position in development, testing, support, business analytics, project management, IT Support and more. I can solve various IT issues that occur in an organisation using professional CRMs like Dynamics 365 and managing services such as analytics, virtual computing, storage, networking with the use of MS Azure. Highly adept in system analysis diagnostic, troubleshooting and conflict resolution. Proficient at explaining business owners and stakeholder’s different technical aspects of a project, various trends and business outcomes and possess excellent team management skills with the ability to inspire, mentor and develop others
Overview
2
2
years of professional experience
Work History
IT Technical Support Intern
DXC technology
Melbourne, Victoria
01.2023 - 11.2023
- Provided assistance in setting up new computers, printers, and other IT-related equipment.
- Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
- Conducted regular maintenance tasks such as virus scans and disk defragmentation for client machines.
- Implemented strategies for streamlining IT operations; identified areas where efficiency could be improved.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Recorded and resolved issues, escalating those that required support to IT managers.
Lead Project Developer
Horizon Apartments
Bundoora, Victoria
08.2022 - 11.2022
- Developed new procedures and processes to improve the company's flow
- Collaborated with team members to ensure timely delivery of information
- Tested programs and databases to identify issues and make necessary modifications
- Ensured that all practices correspond to industry standards and regulations
- Recommended and executed plans to improve development tools and processes.
- Worked with accuracy and attention to detail.
Tester
HalleyAssist
Bundoora, Victoria
03.2022 - 11.2022
- Built networks to promote the company's mission and boost professional confidence
- Communicated job expectations; planned, monitored, evaluated, and reviewed job contributions
- Developed new procedures and processes to improve the company's flow
- Collaborated with staff to ensure timely delivery of information
- Established software design scope.
Education
Bachelor of Business Information Systems -
La Trobe University
Bundoora, VIC12-2022
Skills
TECHNICAL SKILLS
Tools : Dynamics365 , Microsoft office, Python Basics, SQL basics, CRM Development, POS, PowerBi, Case/Ticket Management
Operating systems : Windows, MacOS, Linux,
Cloud Technologies : Azure, JIRA
Timeline
IT Technical Support Intern
DXC technology
01.2023 - 11.2023
Lead Project Developer
Horizon Apartments
08.2022 - 11.2022
Tester
HalleyAssist
03.2022 - 11.2022
Bachelor of Business Information Systems -
La Trobe University
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