Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Hi, I’m
Anh Duy (Andy) Phan
Narwee,NSW
Summary
Overview
2
years of professional experience
Work History
Sharetea QVB
Store Manager
10.2022 - 08.2023
Job overview
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
GG Espresso
Barista/ All-rounder
10.2023 - Current
Job overview
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Little Bean Glebe
All-rounder
03.2023 - Current
Job overview
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Cleaned counters, machines, utensils, and seating areas daily.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Operated espresso machines and commercial coffee brewers to create beverages.
Vietnamese restaurant, CBD
All-rounder
02.2022 - 09.2022
Job overview
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong communication and organizational skills through working on group projects.
Education
Kaplan BusinessSchool
BBA from Hospitality
and Tourism
02.2025
University Overview
Skills
- Problem-Solving
- Data Entry
- Critical Thinking
- Planning and Coordination
- Multitasking Abilities
- MS Office
Timeline
Barista/ All-rounder
GG Espresso
10.2023 - Current
All-rounder
Little Bean Glebe
03.2023 - Current
Store Manager
Sharetea QVB
10.2022 - 08.2023
All-rounder
Vietnamese restaurant, CBD
02.2022 - 09.2022
Kaplan BusinessSchool
BBA from Hospitality
and Tourism
Similar Profiles
Francesca Espinosa CastilloFrancesca Espinosa Castillo
Store Person at SHEIKE QVBStore Person at SHEIKE QVB
AFRA ARSHADAFRA ARSHAD
Cashier (Casual) at Zara Chatswood & Bath & Body Works QVBCashier (Casual) at Zara Chatswood & Bath & Body Works QVB
Nathan ParkerNathan Parker
Apprentice Pastry Chef at The Palace Tea Room QVBApprentice Pastry Chef at The Palace Tea Room QVB