Dynamic and organized professional with a positive attitude, experienced as a Coffee Shop Assistant at a family business. Proven ability to enhance customer satisfaction through efficient service and teamwork. Have knowledge in SQL, Python PowerBI and Excel, with a strong commitment to learning and adapting in fast-paced environments.
Led a 3-member team in developing a data-driven market entry strategy for a hypothetical retail client as part of my Business Analytics capstone. Used Python (pandas, matplotlib) and Tableau to analyze customer trends and visualize insights, resulting in a 25-page report with actionable strategies and a 15% projected revenue increase