Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Volunteer

Anh Minh Tran

Macquarie Park,NSW

Summary

Dynamic and organized professional with a positive attitude, experienced as a Coffee Shop Assistant at a family business. Proven ability to enhance customer satisfaction through efficient service and teamwork. Have knowledge in SQL, Python PowerBI and Excel, with a strong commitment to learning and adapting in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Coffee Shop Assistant

Family Business
06.2019 - 08.2019
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
  • Promoted a safe working environment by adhering to company policies and procedures regarding cleanliness, food handling, equipment operation, and cash handling protocols.
  • Collaborated with team members to maintain an inviting store atmosphere that encouraged repeat business from satisfied customers.
  • Combined speed and accuracy when preparing orders, ensuring complete customer satisfaction while maximizing efficiency within the workplace.

Volunteer

Bondi Beach
06.2020 - 06.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Taylors College
Sydney, NSW
12-2020

BBA - International Business

Macquarie University
Sydney, NSW
12-2023

MBA - Business Analytics

Macquarie University
Sydney, NSW
07-2025

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Good PowerBI and excel skills
  • Good communication skills
  • Very keen to learn new things and adapt to new environment

Accomplishments

  • Academic Project / Capstone

    • Led a 3-member team in developing a data-driven market entry strategy for a hypothetical retail client as part of my Business Analytics capstone. Used Python (pandas, matplotlib) and Tableau to analyze customer trends and visualize insights, resulting in a 25-page report with actionable strategies and a 15% projected revenue increase

  • Know SQL, PowerBI, Advanced Excel, Tableau and still trying to improve these skills everyday
  • Most of the tool like powerBI, Tableau i study on my own cause i was curious and want to learn new things
  • Very responsible when getting assigned task and finished them on time

Timeline

Volunteer

Bondi Beach
06.2020 - 06.2020

Coffee Shop Assistant

Family Business
06.2019 - 08.2019

High School Diploma -

Taylors College

BBA - International Business

Macquarie University

MBA - Business Analytics

Macquarie University

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Anh Minh Tran