Anh Nhat Nguyen
Melbourne,VIC
Summary
- Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments.
- Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
- Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in hospitality position. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Bartender
SSP Australia
07.2022 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Barista
SSP Australia
06.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Maintained supply levels in counter and customer areas to meet typical demands.
Back of House Team Member
Nene Chicken
02.2022 - 08.2022
- Prepared food and drinks while following safe food handling procedures.
- Maintained and tracked food, cooler and freezer temperatures.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Completed weekly food and supply inventories.
- Assisted back of house manager by cross-referencing delivered stock with invoices.
Fruit Seller
Just Ripe
04.2018 - 07.2018
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
BBA - Hospitality And Hotel Management
La Trobe University
Melbourne, VIC07.2023
Diploma of Business - Business Administration
La Trobe University
Melbourne, VIC12.2021
Skills
- Food Preparation and Safety
- Safe Serving Knowledge
- Guest Satisfaction
- Ordering Bar Supplies
- Beer, Wine and Soju Cocktails
- Responsible Alcohol Service
- Customer Service
Timeline
Bartender
SSP Australia
07.2022 - Current
Barista
SSP Australia
06.2022 - Current
Back of House Team Member
Nene Chicken
02.2022 - 08.2022
Fruit Seller
Just Ripe
04.2018 - 07.2018
BBA - Hospitality And Hotel Management
La Trobe University
Diploma of Business - Business Administration
La Trobe University
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