Anh Que Le
Blackburn,VICTORIA
Summary
Motivated individual with strong work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Nail Technician
Moon Classic Nails And Beauty
03.2023 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Oversaw schedule to manage appointments of new and existing clients.
- Communicated effectively with management concerning important customer issues.
- Used POS system to process payments and issue receipts.
Aged Care Worker
ANMEC
01.2020 - 12.2020
- Built strong relationships with residents to deliver emotional support and companionship.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Customer Service Cashier - Work Experience
Arndale Bakery
06.2019 - 07.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Bachelor - Psychological Sciences
Deakin University
Melbourne, VIC01.2024
Bachelor - Psychological Sciences
University of Adelaide
Adelaide, SA05.2022
High School Diploma -
Woodville High School
Woodville, SA10.2021
Certificate III - Individual Support
ANMEC
Adelaide, SA01.2020
Skills
- Time Management
- Microsoft Office
- Honest and Dependable
- Team Leadership
- Customer Service
- Problem-Solving Skills
- Product Recommendations
- POS Systems
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
reference
Former Co-worker
Annie: 0405560098
Current Employer at Moon Classic Nails and Beauty - Ivanhoe
Linnie: 0411241336
Timeline
Nail Technician
Moon Classic Nails And Beauty
03.2023 - Current
Aged Care Worker
ANMEC
01.2020 - 12.2020
Customer Service Cashier - Work Experience
Arndale Bakery
06.2019 - 07.2019
Bachelor - Psychological Sciences
Deakin University
Bachelor - Psychological Sciences
University of Adelaide
High School Diploma -
Woodville High School
Certificate III - Individual Support
ANMEC
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