ANH TU TRANG
Springvale,Australia
Overview
9
9
years of professional experience
Work History
Receptionist
Marriott Docklands Hotel
Melbourne, Australia
06.2022 - Current
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
Customer Service
Gong Cha Springvale
Glen Waverley Garden, Australia
11.2020 - 01.2022
Customer Service
KFC Prahran
Prahran, Australia
01.2018 - 11.2020
- Assisted customers with orders
- Prepared burgers and twisters wrap
- Maintained cleanliness, restocked, and closed the store
Waiter
Hoa Tran Restaurant
Springvale, Australia
01.2016 - 01.2017
- Took customer orders
- Served food and beverages
- Collaborated with team to ensure efficient service
Education
Bachelor of Hospitality Management -
AAPOLY
10.2024
Diploma of Hospitality Management -
ANIBT BRUNSWICK CAMPUS
Brunswick, VIC, AustraliaHigh School -
Lyndale Secondary College
Dandenong North, VIC, AustraliaSkills
- Working under pressure
- Meeting deadlines
- Enthusiastic
- Problem-solving
- Following instructions
- Knowledge of Health and Safety regulations
- Eager to learn
- Strong problem-solving abilities
- Effective organizational skills
- Excellent teamwork
- Dedicated
- Committed to quality work
- Self-motivated
- Friendly
- Approachable
References
- Mila Foox, Supervisor in Marriott Hotel, 041 380 7588
- Metin Akture, Manager of Front Desk in Marriott Docklands Hotel, 040 535 0095
Otherrelevantskills
- Strong problem-solving abilities
- Effective organizational skills
- Excellent teamwork capabilities
Timeline
Receptionist
Marriott Docklands Hotel
06.2022 - Current
Customer Service
Gong Cha Springvale
11.2020 - 01.2022
Customer Service
KFC Prahran
01.2018 - 11.2020
Waiter
Hoa Tran Restaurant
01.2016 - 01.2017
Bachelor of Hospitality Management -
AAPOLY
Diploma of Hospitality Management -
ANIBT BRUNSWICK CAMPUS
High School -
Lyndale Secondary College
Similar Profiles
Mary TsuiMary Tsui
Guest Service Agent at Travelodge Hotel Melbourne DocklandsGuest Service Agent at Travelodge Hotel Melbourne Docklands
Kaimin GuoKaimin Guo
Executive Assistant Manager at Nesuto Apartment Hotel DocklandsExecutive Assistant Manager at Nesuto Apartment Hotel Docklands
Saud AL LuwihaqSaud AL Luwihaq
Hotel Manager at Riyadh Marriott hotel & Marriott Executive AppartmentHotel Manager at Riyadh Marriott hotel & Marriott Executive Appartment
Dinh Long DangDinh Long Dang
Juice Production at Pressed JuicesJuice Production at Pressed Juices
ROHAN ROHAN null
Helper at Kebab ShopHelper at Kebab Shop