ANH TU TRANG
Springvale,Australia
Overview
9
9
years of professional experience
Work History
Receptionist
Marriott Docklands Hotel
Melbourne, Australia
06.2022 - Current
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
Customer Service
Gong Cha Springvale
Glen Waverley Garden, Australia
11.2020 - 01.2022
Customer Service
KFC Prahran
Prahran, Australia
01.2018 - 11.2020
- Assisted customers with orders
- Prepared burgers and twisters wrap
- Maintained cleanliness, restocked, and closed the store
Waiter
Hoa Tran Restaurant
Springvale, Australia
01.2016 - 01.2017
- Took customer orders
- Served food and beverages
- Collaborated with team to ensure efficient service
Education
Bachelor of Hospitality Management -
AAPOLY
10.2024
Diploma of Hospitality Management -
ANIBT BRUNSWICK CAMPUS
Brunswick, VIC, AustraliaHigh School -
Lyndale Secondary College
Dandenong North, VIC, AustraliaSkills
- Working under pressure
- Meeting deadlines
- Enthusiastic
- Problem-solving
- Following instructions
- Knowledge of Health and Safety regulations
- Eager to learn
- Strong problem-solving abilities
- Effective organizational skills
- Excellent teamwork
- Dedicated
- Committed to quality work
- Self-motivated
- Friendly
- Approachable
References
- Mila Foox, Supervisor in Marriott Hotel, 041 380 7588
- Metin Akture, Manager of Front Desk in Marriott Docklands Hotel, 040 535 0095
Otherrelevantskills
- Strong problem-solving abilities
- Effective organizational skills
- Excellent teamwork capabilities
Timeline
Receptionist
Marriott Docklands Hotel
06.2022 - Current
Customer Service
Gong Cha Springvale
11.2020 - 01.2022
Customer Service
KFC Prahran
01.2018 - 11.2020
Waiter
Hoa Tran Restaurant
01.2016 - 01.2017
Bachelor of Hospitality Management -
AAPOLY
Diploma of Hospitality Management -
ANIBT BRUNSWICK CAMPUS
High School -
Lyndale Secondary College