Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

ANITA KING

Sarsfield,VIC

Summary

Dynamic leader with extensive experience in safety and office management, notably at Hines Vegetables, where I spearheaded initiatives that significantly reduced workplace incidents. Skilled in developing and implementing safety training and adept at fostering a culture of teamwork and collaboration. Achieved a 100% compliance rate with safety regulations through strategic planning and effective communication.

Personable and dependable, with strong commitment to maintaining safe and compliant work environment. Possesses solid understanding of safety regulations and risk management principles, coupled with proficiency in conducting safety audits and implementing preventive measures. Dedicated to fostering culture of safety and ensuring well-being of all team members.

Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information.

Developed comprehensive skill set in high-stakes environment, focusing on risk assessment, emergency response, and regulatory compliance. Excels in identifying potential hazards and implementing corrective actions to ensure safety standards are met. Looking to transition into new field where these transferrable skills can contribute to safer and more efficient workplace.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Motivated ] offering valuable contributions in all facets of administrative activities derived from diverse, 20]-year background. Recognized for exemplary time management, organization, prioritization and work ethic.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in role.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Dynamic individual with hands-on experience in and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Developed strong multitasking and organizational skills in fast-paced office environment, handling front desk operations and administrative duties. Demonstrated ability to manage diverse tasks and communicate effectively with clients and team members. Seeking to transition into new field, utilizing solid foundation in administrative support and customer service.

Personable and organized professional with passion for delivering exceptional customer service and creating welcoming atmosphere. Proficient in managing multi-line phone systems and scheduling appointments, with solid understanding of office software and administrative tasks. Dedicated to enhancing operational efficiency and ensuring positive experience for all visitors and clients.

Professional with strong expertise in administrative support and front office management. Adept at handling multi-line phone systems, scheduling appointments, and managing office supplies. Excel in team collaboration and adaptable to evolving workplace needs. Known for excellent communication skills, reliability, and proactive approach to problem-solving.

Organized simultaneous office functions and direct administrative personnel to meet needs of professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.

Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach.

Outgoing with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

35
35
years of professional experience

Work History

OFFICE MANAGER,SAFETY OFFICER,COVID SAFETY OFFICER

HINES VEGETABLES
01.2012 - 03.2022
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
  • Increased employee awareness of potential hazards by creating informative signage throughout the facility.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Recognized, documented, and advised on removal of hazards.
  • Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Promoted a culture of safety through engaging workshops and training sessions for employees on various topics such as hazard identification, PPE usage, and incident reporting.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
  • Enhanced emergency response times by developing and executing comprehensive evacuation plans.
  • Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Streamlined accident reporting procedures, resulting in more accurate data for analysis and prevention efforts.
  • Developed emergency response plans, ensuring preparedness and swift action in critical situations.
  • Collaborated with management to develop site-specific safety policies, ensuring alignment with federal and state requirements.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Conducted thorough risk assessments for identifying potential hazards, leading to decrease in workplace incidents.
  • Implemented safety measures that significantly reduced risk of occupational injuries and illnesses.
  • Collaborated with management to integrate safety improvements, enhancing overall operational efficiency.
  • Initiated safety-first mindset among employees, resulting in significant reduction in accidents and near-misses.
  • Conducted safety equipment inspections, ensuring all gear met highest standards of quality and effectiveness.
  • Enhanced public and employee safety awareness through regular communication campaigns and safety bulletins.
  • Improved safety compliance by developing and implementing comprehensive safety policies and procedures.
  • Customized safety training materials for different departments, addressing specific risks and procedures.
  • Coordinated with external safety consultants to stay updated on latest safety standards and best practices.
  • Streamlined incident reporting process, making it easier for employees to report safety concerns and incidents.
  • Led safety audits to ensure adherence to local and federal safety regulations, maintaining 100% compliance rate over multiple years.
  • Responded promptly to safety incidents, providing immediate support and coordinating follow-up investigations.
  • Created and maintained compliant work environment.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Developed risk assessment models to identify potential compliance risks.
  • Conducted periodic compliance audits and reviews to identify areas of improvement.
  • Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
  • Warned violators of infractions or penalties.
  • Completed field checks to verify licenses and permits for various business.
  • Directed activities of workers searching records and provided technical guidance as necessary.
  • Maintained composure in stressful situations, confrontations, interviews and records searches.
  • Developed and implemented corrective action plans for non-compliance issues.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
  • Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.
  • Evaluated and monitored supplier and partner relationships to support compliance.

MANAGER,RECEPTIONIST,OFICER MANAGER,RETAIL

HAYS CREEK ROADHOUSE
02.2006 - 12.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

WOOLCLASSER

DARREN SPENCER SHEARING CONTRACTORS
02.2001 - 01.2005
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.

CLERK,RECEPTIONIST,WAREHOUSE MANAGER

ROYAL AUSTRALIAN AIRFORCE
02.1991 - 01.2001
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.
  • Maintained up-to-date employee records to assist in human resources planning.
  • Improved response times to customer inquiries, implementing new filing system for quicker access to information.
  • Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
  • Supported executive decision-making by providing detailed reports and summaries of office activities.
  • Assisted in budget preparation to ensure financial efficiency within department.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
  • Streamlined document retrieval, meticulously filing documents both physically and electronically.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Enhanced team morale, organizing staff events and fostering positive work environment.
  • Facilitated staff training sessions on new software, enhancing overall productivity.
  • Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Compiled and analyzed data to produce reports.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Utilized office management software to record and track customer information.
  • Created and maintained detailed records of all office activities.
  • Edited and proofread documents for accuracy and completeness.
  • Purchased and maintained office supplies.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Edited documents to keep company materials free of grammar errors.
  • Assisted with onboarding of new employees.
  • Monitored and tracked budgets and expenses.
  • Coordinated and scheduled meetings and appointments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted with planning office events and meetings for smooth execution.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Improved office organization with meticulous management of appointment scheduling and client databases.
  • Improved data privacy compliance with meticulous management of sensitive information.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Scheduled office meetings and client appointments for staff teams.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Compiled information from files and research to satisfy information requests.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
  • Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
  • Led transition to paperless inventory system, significantly reducing errors and improving data accuracy.
  • Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
  • Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.
  • Enhanced team productivity with regular training sessions on safety and operational procedures.
  • Maintained compliance with all regulatory requirements, conducting regular audits and adjustments as needed to meet changing standards.
  • Managed budgeting for warehouse operations, carefully allocating resources to areas with highest return on investment.
  • Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
  • Improved safety records, conducting thorough risk assessments and implementing stringent safety protocols.
  • Coordinated with sales and marketing teams to ensure accurate inventory levels for promotional campaigns, avoiding stockouts or overstocking.
  • Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
  • Negotiated with suppliers to secure cost-effective purchasing agreements, reducing overall expenses for materials and supplies.

OFFICE MANAGER,RECEPTIONIST,DEBT COLLECTION

AUSTRALIAN MERCANITILE SECURITIES
01.1988 - 01.1991
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Spearheaded community outreach initiatives, improving company's local reputation and engagement.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Enhanced communication within office by implementing centralized digital messaging platform.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted with planning office events and meetings for smooth execution.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Scheduled office meetings and client appointments for staff teams.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Compiled information from files and research to satisfy information requests.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

LAYBUY MANAGER

KMART
02.1987 - 01.1988
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Education

Associate of Applied Science - Criminology

MONASH UNIVERSITY PERTH WA
Perth, WA
12-1990

Skills

  • Safety training
  • Workplace safety
  • Hazard identification
  • Occupational safety
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Strategic planning
  • Operations management
  • Project management
  • Performance management
  • Staff development
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Schedule preparation
  • Workforce management
  • Marketing
  • Negotiation
  • Budget control
  • Financial management
  • Emergency response
  • Expense tracking
  • Clear communication
  • Safety procedures
  • Coaching and mentoring
  • Work prioritization
  • Inventory management
  • Recruiting and interviewing
  • Data analysis
  • Stakeholder management
  • Resource allocation
  • Skype
  • Disciplinary techniques
  • Networking strategies
  • Financial records oversight
  • Teamwork and collaboration
  • Computer skills
  • Problem resolution
  • Positive attitude
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Excellent communication
  • Organizational skills
  • Work Planning and Prioritization
  • Hiring and training
  • Managing operations and efficiency
  • Customer relationship management
  • Training and development
  • Staff training
  • MS office
  • Negotiation and conflict resolution
  • Good judgment
  • Active listening
  • Schedule management
  • Problem-solving aptitude
  • Money handling
  • Customer relations
  • Team motivation
  • Staff supervision
  • Retail operations
  • Workload management
  • Cost reduction
  • Cost control
  • Budgeting and finance
  • Business administration
  • Schedule oversight
  • Google drive
  • Strategic thinking
  • Adaptability and flexibility
  • Scheduling and planning
  • Workplace safety compliance
  • Employee supervision
  • Recruitment and hiring
  • Financial reporting
  • Reporting and documenting
  • Budget assistance
  • Adobe creative suite (photoshop, illustrator, dreamweaver)
  • Professional and courteous
  • Operational planning
  • Operational efficiency
  • Purchasing and planning
  • Logistics planning
  • Budget tracking
  • Budget administration
  • Customer engagement
  • New employee hiring
  • Records organization and management
  • Logistics
  • Inventory control
  • Payroll administration and timekeeping
  • Data management
  • Delegating work
  • Human resources
  • KPI tracking
  • Management team building
  • Finance and accounting oversight
  • Administrative management
  • Employee motivation
  • Quality assurance
  • Staff hiring
  • Desktops, laptops, and mobile devices
  • Performance tracking
  • Teamwork
  • Reliability
  • Team collaboration
  • Effective leader
  • Self motivation
  • Professionalism
  • Scheduling
  • Time management abilities
  • Adaptability
  • Written communication
  • Crisis management
  • Organization skills
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Data inputting
  • Office administration
  • File management
  • Administrative support
  • Mail handling
  • Multi-line telephone operation
  • Document management
  • Clerical support
  • Professional demeanor
  • Calendar management
  • Typing speed
  • Office management
  • Bookkeeping
  • Basic accounting
  • Document control
  • Information protection
  • Security awareness
  • Office equipment operations
  • Meeting preparation
  • Record preparation
  • Supply management
  • Spreadsheet tracking
  • Database administration
  • Business correspondence
  • Meeting coordination
  • Project coordination
  • Expense reporting
  • Travel coordination
  • Transcription and dictation
  • Correspondence distribution
  • Travel planning
  • Travel arrangements
  • Front desk operations
  • Phone etiquette
  • Business operations
  • Security
  • Multi-line phone system operation
  • Reception desk management
  • Office supply inventory control
  • Meticulous and organized
  • Professional and polished presentation
  • Recordkeeping and bookkeeping
  • PC proficient
  • Calm demeanor
  • Positive and professional
  • Punctual and reliable
  • Microsoft office
  • Payment processing
  • Courteous and professional
  • Computer proficiency
  • Billing and invoicing
  • Customer complaint resolution
  • Documentation
  • Records maintenance
  • Basic math
  • Word processing
  • Supply ordering
  • Records management
  • Office supply management
  • Appointment setting
  • Payment collection
  • Document scanning and digitization
  • Scheduling appointments
  • Confidential information management
  • Document retrieval
  • Accounts payable and receivable
  • Documentation and control
  • Motivational leadership
  • Payroll and budgeting
  • Event coordination
  • Report writing
  • Staff development and training
  • Quickbooks
  • Credit and collections
  • Account reconciliation
  • Payroll administration
  • Budget management
  • Clerical staff oversight
  • Critical thinking
  • Complaint handling
  • Microsoft Excel
  • Professional telephone demeanor
  • Order processing
  • Microsoft Office Suite
  • Microsoft PowerPoint
  • Data collection
  • Conflict mediation
  • Proofreading
  • Stock management
  • Quality assurance controls
  • Shipping and logistics
  • Warehousing functions
  • Delivery scheduling
  • Key stakeholder relationship building

Interests

  • Avid Reader
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Volunteering
  • Music
  • Gardening
  • Cooking
  • Dancing
  • I like working with my hands and fixing things
  • Horseback Riding
  • Road Trips
  • Team Sports
  • Creative Writing

Timeline

OFFICE MANAGER,SAFETY OFFICER,COVID SAFETY OFFICER

HINES VEGETABLES
01.2012 - 03.2022

MANAGER,RECEPTIONIST,OFICER MANAGER,RETAIL

HAYS CREEK ROADHOUSE
02.2006 - 12.2012

WOOLCLASSER

DARREN SPENCER SHEARING CONTRACTORS
02.2001 - 01.2005

CLERK,RECEPTIONIST,WAREHOUSE MANAGER

ROYAL AUSTRALIAN AIRFORCE
02.1991 - 01.2001

OFFICE MANAGER,RECEPTIONIST,DEBT COLLECTION

AUSTRALIAN MERCANITILE SECURITIES
01.1988 - 01.1991

LAYBUY MANAGER

KMART
02.1987 - 01.1988

Associate of Applied Science - Criminology

MONASH UNIVERSITY PERTH WA
ANITA KING