- Drawing and Painting
- Team Sports
Anika Bernadas
Melbourne
Summary
Dynamic FOH Team Member at KFC Rosebud, recognized for enhancing customer satisfaction through effective communication and exceptional service. Trained new staff in customer relations while promoting specials and upselling menu items. Committed to creating a welcoming atmosphere towards costumers and consistently improved the dining experience.
Overview
1
1
year of professional experience
Work History
FOH Team Member
KFC Rosebud
04.2024 - Current
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
Education
No Degree -
Padua College
Mornington, VIC11-2027
Skills
- Customer service
- Effective communication
- Order taking
- Promoting specials
- Personal hygiene
- Upselling
Interests
Timeline
FOH Team Member
KFC Rosebud
04.2024 - Current
No Degree -
Padua College
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