Anika Corrigan

My roles are assisting the vets and vet nurses with day to day tasks like cleaning and sterilizing instruments, cleaning cleaning cages, doing washing, restraining animals during procedures, answering the phones and booking appointments and other general tasks.

• Maintained safety protocols when handling animals to minimize risk of injury to both staff members and animals themselves.
• Participated in emergency response situations effectively aiding injured wildlife.
• Provided excellent customer service to visitors and potential adopters, addressing inquiries regarding animal care and adoption processes.
• Enhanced facility cleanliness by maintaining kennels, enclosures, and common areas on a daily basis.
• Assisted veterinarians with medical procedures to ensure proper treatment for injured or ill animals.
• Fed and watered animals to provide necessary nutrients and keep pets healthy.
• Kept animals clean and free of contaminants to promote optimal health.
• Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
• Maintained equipment and facility to keep animal care environment and tools in good working order.
• Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
• Administered medications to animals in treatment and documented changes in condition.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Reset procedure rooms between appointments and disinfected equipment.

• Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
• Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
• Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
• Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
• Contributed to positive public relations efforts by answering inquiries about available animals and providing excellent customer service during visits to the facility.
• Assisted with successful adoption events, matching animals with suitable forever homes.
• Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
• Restrained animals safely during exams and procedures.
• Reduced stress levels in animals through consistent implementation of behavioural enrichment activities tailored to individual needs.
• Educated potential adopters on proper pet care and requirements, promoting responsible pet ownership.
• Collaborated with veterinarians to provide comprehensive medical care for animals under treatment or rehabilitation programs.
• Successfully trained new volunteers on standard operating procedures, contributing positively towards efficient and consistent animal care.
• Facilitated timely communication with all stakeholders involved in an animal''s care including veterinarians, rescue organizations, foster families or adopters.
• Developed strong relationships with local veterinary clinics to ensure prompt attention to any medical concerns that arose among resident animals.
• Educated caregivers and pet owners on animal care, nutrition, and disease management.
• Assisted with emergency response efforts for animal rescues during natural disasters or other crises situations, ensuring their safety and well-being throughout the process.
• Assessed incoming animals'' behaviour and health status to determine appropriate placement within the facility or referral to specialized services when necessary.
• Implemented new feeding protocols that resulted in healthier weight management for overweight pets housed at the facility.
• Completed animals examinations and recorded pulse, respiration rate, and temperature.
• Increased efficiency in daily operations by maintaining accurate records of animal intake, treatments, and dispositions.
• Improved animal health by administering medications and vaccinations as per veterinarian''s instructions.
• Maintained updated knowledge of industry best practices through ongoing professional development opportunities, ensuring high-quality care for animals under my supervision.
• Supported successful fundraising events for the organization, raising awareness about animal welfare issues and generating resources for improved services.
• Kept animals clean and free of contaminants to promote optimal health.
• Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
• Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
• Fed and watered animals to provide necessary nutrients and keep pets healthy.
• Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
• Administered medications to animals in treatment and documented changes in condition.
• Minimized animal injury risk by monitoring behaviours and eliminating safety hazards.
• Maintained equipment and facility to keep animal care environment and tools in good working order.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Monitored animals for behavioural problems and signs of health issues.
• Followed pet care instructions for dietary needs and medication regimens.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Prepared and administered medications and treatments as prescribed by veterinarian.
• Consulted with veterinarians to diagnose problems and administered prescribed treatments.
• Monitored animal behaviour and completed examinations to identify illnesses, injuries, or potential diseases.

Replenish shelves, split pallets, assisted customers, operated checkout, packed, cooked and labeled bakery items.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Assisted with inventory counts and stocking of merchandise.
• Assisted customers in selecting merchandise best suited to needs.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
• Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
• Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
• Monitored and verified merchandise for proper prices and labels.
• Improved customer satisfaction by quickly helping each person find desired items.
• Reduced wait times for customers by implementing more efficient checkout process.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Participated in ongoing training to stay updated on current products, promotions, and industry trends.
• Built rapport with repeat customers, fostering long-term loyalty to the brand.
• Established rapport with customers using active listening and interpersonal skills.
• Fielded customer questions to share information about products, availability, and pricing.
• Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
• Executed visual merchandising strategies to attract customers and drive sales.
• Boosted store revenue through upselling and cross-selling techniques.
• Organized in-store promotions to increase awareness of new product lines.
• Streamlined checkout process, reducing average customer waiting time during peak hours.
• Identified upselling opportunities, contributing to increase in average transaction value.
• Increased store foot traffic with innovative window display designs.
• Assisted in planning and execution of seasonal sales events, drawing in large crowds.
• Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
• Updated product displays regularly, keeping store appearance fresh and appealing.
• Trained new staff on sales techniques and store policies, enhancing overall team performance.
• Collaborated with team members to achieve sales targets and improve store performance.
• Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Prioritized helping customers over completing other routine tasks in store.
• Used in-store system to locate inventory and place special orders for customers.
• Performed cash, card, and check transactions to complete customer purchases.
• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.
• Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
• Built strong relationships with customers, resulting in repeat business and referrals.
• Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
• Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
• Improved store appearance with effective merchandising and creative displays.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Helped customers complete purchases, locate items, and join reward programs.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.
• Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
• Built strong relationships with customers, resulting in repeat business and referrals.
• Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
• Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
• Improved store appearance with effective merchandising and creative displays.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
• Increased sales by offering advice on purchases and promoting additional products.
• Increased sales by providing exceptional customer service and product knowledge.
• Streamlined checkout process by efficiently operating cash registers and POS systems.
• Opened and closed store independently
• Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
• Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
• Boosted add-on sales through suggestive selling techniques and product recommendations.
• Answered questions about store policies and addressed customer concerns.
• Greeted customers and provided outstanding customer service.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Developed strong rapport with customers and created positive impression of business.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Recommended complementary purchases to customers, increasing revenue.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.
• Monitored customers for signs of security concerns and escalated issues to management.
• Performed cash, card, and check transactions to complete customer purchases.

Supplied local businesses with a box of selected books, the box would stay at the business for a month, after a month I would change the box for a new selection and fill orders.

• Expanded customer base through cold calling, networking, and relationship building.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Emptied trashcans and transported waste to collection areas.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Organized and used industrial cleaning products following strict safety procedures.
• Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Operated buffers and burnishers to clean and polish floors.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.

Assisted the vets and vet nurses with surgeries and procedures held animals, processed x-rays, packed and sterilized instruments, general cleaning, greeting clients, checking in consults answering the phones and booking appointments.

• Maintained safety protocols when handling animals to minimize risk of injury to both staff members and animals themselves.
• Participated in emergency response situations effectively aiding injured wildlife.
• Assisted veterinarians with medical procedures to ensure proper treatment for injured or ill animals.
• Enhanced facility cleanliness by maintaining kennels, enclosures, and common areas on a daily basis.
• Fed and watered animals to provide necessary nutrients and keep pets healthy.
• Kept animals clean and free of contaminants to promote optimal health.
• Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
• Maintained equipment and facility to keep animal care environment and tools in good working order.
• Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
• Administered medications to animals in treatment and documented changes in condition.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Reset procedure rooms between appointments and disinfected equipment.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Managed multiple tasks and met time-sensitive deadlines.
• Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.