Anika Döhrmann
Bingen,RLP
Overview
2
2
years of professional experience
Work History
Waitress
Zum Chefchen
Bolanden, RLP
11.2023 - 10.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
Waitress
Vinothek
Bingen, RLP
07.2024 - 08.2024
- Trained new employees to perform duties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Informed customers of daily specials and signature menu items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Set up tables in between patrons to reduce wait times.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Filled condiments and napkin containers during slack periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Presented menus and answered questions regarding items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Bartender
Europlace
Mainz, RLP
06.2024 - 08.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Industrial Laborer
Alltub
Kirchheimbolanden, RLP
04.2023 - 06.2023
- Maintained and operated heavy machinery for the production of goods.
- Checked all safety systems to ensure compliance with regulations.
- Inspected products for quality assurance purposes.
- Cleaned and organized work areas to maintain a safe environment.
- Completed tasks according to specified deadlines.
- Followed workplace safety guidelines by wearing protective clothing and correctly operating heavy machinery.
Education
High School Diploma -
Nordpfalzgymnasium
Germany, Kirchheimbolanden03-2024
Skills
- Safe Food Handling
- Menu Recommendations
- Guest Relations Management
- Order Accuracy
- Customer Service
- Menu knowledge
- Wine Knowledge
- Cash Handling
- Menu Memorization
- Order Taking
Languages
German
Full Professional
English
Professional
Timeline
Waitress
Vinothek
07.2024 - 08.2024
Bartender
Europlace
06.2024 - 08.2024
Waitress
Zum Chefchen
11.2023 - 10.2024
Industrial Laborer
Alltub
04.2023 - 06.2023
High School Diploma -
Nordpfalzgymnasium