Anika Farha

A dedicated IT professional with a background in software testing and IT analysis, seeking to transition into business analyst. IT Analyst with two years of experience working in the Fleet Support Department within the same organization, supporting daily operations through technical troubleshooting, data analysis, and process improvement. With previous experience in IT and a degree in Cyber Security, I bring a strong technical foundation in systems, security awareness, and analytical thinking. I expanded my skill set by creating dashboards using power BI and developing business models to support operational decision-making. This exposure strengthened my interest in business processes, data-driven insights, and cross-functional collaboration—leading to my transition into a Business Analyst path. I work closely with both internal and external stakeholders, ensuring requirements are clearly understood, expectations are managed, and solutions deliver real business value. Known for my adaptability, communication skills, and problem-solving mindset, I am committed to further growing my business acumen and soft skills as I continue building my career in the tech and business analysis field.