Anika Fletcher

• Managed stock inventory, including conducting stocktakes, and ensuring accurate records of stock levels.
• Led a team of warehouse staff, overseeing daily operations, providing guidance, and delegating tasks efficiently.
• Handled rostering and hours, managed shifts, and ensured adequate staffing levels.
• Conducted hiring processes, including interviewing, selecting, and training new warehouse personnel.
• Monitored batch and expiry dates for products to maintain optimal quality control, and ensure compliance with regulations.
• Managed wholesale orders and returns, processing them accurately and in a timely manner.
• Planned and organized storage facilities, optimizing space utilization, and ensuring efficient stock placement.
• Coordinated incoming and outgoing deliveries of stock, coordinated logistics, and maintained accurate shipment records.
• Utilised database systems to track inventory, analyze team productivity, and improve operational efficiency.
• Conducted regular analysis of team productivity and warehouse operations, identifying areas for improvement, and implementing strategies for optimization.
• Proficient in forklift driving, handling equipment safely and efficiently to move and organize stock within the warehouse.

As a shift supervisor in a clothing store, my responsibilities involved opening and closing procedures, task delegation, team support and management, customer service and sales, stock organisation and processing, store replenishment, proficiency in POS system operation, and reconciliation handling.

Facilitated register and self-checkout operations, addressed customer inquiries and resolved complaints, managed shelf merchandising, and executed daily recovery.

Proficient in preparing acai bowls, smoothies, and juices, while providing excellent waitressing services, and assisting with kitchen duties to maintain a clean workspace in a café setting.